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Would you pay thousands for professional help to ask ‘Will you marry me’? Some people say ‘I do’

SINGAPORE: When 28-year-old Nicholas Oh decided to propose to his girlfriend earlier this year, he wanted the moment to be special, memorable and something out of the ordinary.  

To do this, he sought the help of professional proposal planner Derica Goh, creative director of HYM Proposals & Weddings, which began offering its services in 2012.  

“I was very clear about what I wanted, so I gave her specific instructions,” said the IT consultant. “Because I knew what I wanted and she had the experience to give me something similar, I trusted them to execute the whole thing by themselves.

“On the day itself, everything was planned and arranged quite well, and I just had to turn up.”

The eventual proposal involved Mr Oh surprising his now-fiancee, Lim Wanyi, with a Korean song which he performed with the help of a live band and backup singers. 

He forked out about S$6,000 for the entire proposal, which apart from Derica’s service fee, also included the fees for the live band, venue rental and decoration as well as engaging a videographer to document the occasion. But Mr Oh said it was all worthwhile.

“They made it seamless and effortless – everything was coordinated so well, down to the videography and how my fiancee was going to enter,” he said. “She loved it and was laughing so much … all her friends were very impressed that I went all out to do this, which wouldn’t have happened if not for Derica’s help.”

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Mr Oh sang a song in Korean to his girlfriend with the help of a live band, before popping the question. (Photo courtesy of Nicholas Oh) 

COSTS CAN GO UP TO S$20,000

Mr Oh is not alone: Those in the industry CNA spoke to said there is an increasing trend of grooms-to-be hiring professional vendors to help them with their proposals or, as in the case of Mr Oh, plan and execute the whole thing.

HYM’s Ms Goh said when she first began offering her services in 2012, the company received about one enquiry every two months. Today, the number has gone up to four to five enquiries a month.

“I believe it’s a very niche market,” she said. “Before we came in, I don’t see many people putting in much effort for the proposal. But with the help of social media, I believe more people are exposed to many different ways of expressing their appreciation and love to their special someone.

“We also see that more people are moving towards proposals that are meaningful to the couple, rather than just a beautifully decorated proposal spot,” she added. “It is now becoming a way for the couple to reminisce on their journey and a gesture and agreement to start their next phase of life together.”

She added that apart from seeing more enquiries, she has also seen a trend of clients being more willing to spend on the occasion. On average, Ms Goh charges S$3,500 to S$4,200, including the cost of materials required as well as the services of external vendors she works with such as photographers or videographers.

But costs can go up to more than S$20,000, Ms Goh said. “One client of mine rented an entire venue … it was an old bungalow, where he staged a photo gallery walk-through on the top level, and after the proposal, everyone went down to the first level for a sit-down dinner,” she said.  

Buoyed by the rising demand for such services, others in the wedding industry have also began offering their services for proposals.

Celebration stylist Invited, which started out in 2015 working primarily on weddings, began offering its services for proposals in 2017 after photographers started reaching out to them asking for their help to create Instagram-worthy sets for their clients.

According to its founder and chief stylist, Loretta Chen, enquiries for their services came up once every two months. However, they now receive enquiries every week. A basic styling package starts from S$800, including props and flowers.

Every year, videographer Daniel Tan says he receives an increasing number of requests or enquiries about shooting proposals ever since he entered the industry five years ago. Mr Tan, who runs his own company Patchwork Pictures, charges about S$1,000 to shoot and produce a proposal video.

Explaining what goes into the service he provides, Mr Tan said he finds proposals are one of the “toughest things” to shoot well.

“I have seen proposal videos where right from the beginning, the videographer’s presence actually lets the cat out of the bag, and that really bothers me because I feel the surprise element and experience is dulled,” he said, adding that prior to shooting proposals, he will include a site recce and consultation.

“Often, I’ll need to find creative solutions on how best to capture the process and moment while being as ‘invisible’ as I can,” he said. “I will also sit the guy down and discuss his proposal concept to craft a video that is both memorable and meaningful.”

Similarly, Ms Chen added that they will also visit the site with their clients to talk about how the process will unfold from start to finish.

“Clients enjoy the planning process very much and they like to brainstorm on ideas,” she said. “They do like to surprise their partners with non-traditional surprises like hiring professional flash mobs, a four-piece orchestra or even taking a cable car to the proposal site – we have seen all this happen with our clients.”  

invited proposal

A styled proposal setup done by Invited. (Photo: Pixioo) 

GROWING AFFLUENCE, RISE IN SOCIAL MEDIA BEHIND THIS TREND

But what’s behind this rising trend? For one, academics and experts pointed to growing prosperity and affluence in society, which allow people to spend more on such events.

“In the past, the majority of people were poorer and therefore more likely to keep things simple,” said NUS sociologist Tan Ern Ser. “But with growing affluence, there is an emphasis on displaying a middle-class lifestyle and a big staged show, complete with multiple visual images of love and romance for a live audience and on digital media.”

Lim Tai Wei, an East Asian area studies specialist and historian who studies topics including local heritage and social trends, also pointed out that there are more young people today who have the resources based on their earning power to carry out such proposals.

This works hand-in-hand with the rise of social media, which he describes as a “macro-general trend” in which people have begun to use social media to curate their daily lives.

“A proposal is a milestone in anyone’s lives, so it is in accordance with this social trend that some of them have chosen to curate this event as well,” said Dr Lim, who is also a senior lecturer at the Singapore University of Social Sciences (SUSS). 

“They want to appear sleek, creative and to outdo their friends’ proposal events, an implicit competition which could do with some help from a professional proposal planner,” added Dr Tan from NUS.  

Ms Umah Devi, a senior lecturer in marketing at Nanyang Polytechnic (NYP), noted that some might feel the need to turn to professional help as they lack ideas, or when their significant others start dropping hints about proposals they’ve seen on Facebook or Instagram.

“When you have all these celebrities putting up their proposals on social media, you can’t deny that you wish you would have something special for your own,” she said, also pointing out that social media platforms such as Facebook and Instagram have a “very powerful storytelling ability”.

Ms Devi also noted that people tend to turn more to social media as their first port of call when looking for ideas for their wedding or proposal.  

“It’s the easiest to go to … you just go online and start scrolling, you get ideas then you start bouncing it off your friends and family members,” she said. “I think you still have the traditional way of proposing over dinner, but with all these visuals on social media, I think more is expected of the guys,” she added.  

IS IT ANY LESS MEANINGFUL?

But does it necessarily mean that getting professional help makes the proposal any less meaningful?

For some, the significance and meaning of the proposal lies in the fact that they chose to handle it all by themselves. Researcher Jerome Lim, 29, noted that while he has heard of such professional vendors, he chose to plan and execute his proposal to his fiancee Eileen Liu himself, as he felt it would be “more special this way”.

The “simple and intimate” proposal involved Mr Lim cooking Ms Liu a meal, making her a scrap book and a 300-piece jigsaw puzzle with the words “will you marry me?” He also presented her with a bottle of folded cranes that he had made when he was 15, with his future wife in mind.

“I think it’s more romantic than him hiring someone because I know it’s all his own effort – from planning each item and setting it all up,” said Ms Liu, a marketing executive. “I’m not saying that other guys are lazy, but I just find this meaningful.”

Nonetheless, those who got professional help stressed that their efforts would ring hollow if they did not put in the effort themselves.

“You still need to put effort into it, such as learning the song … so she can really feel the sincerity,” said Mr Oh. “If you engage the services and don’t put in the effort, it’s the same thing as just doing it yourself.”

HYM’s Ms Goh added that they always work closely with their clients to create a tailored, customised proposal. “Our idea derives from what the guy shares about their journey … we just add a little magic and make it happen,” she said. “Without their stories, we would not be able to do it.”

To financial adviser Joshua Mok, it was of paramount importance that the amount of effort he put into the proposal was a reflection of the importance of the question he was asking – which is why he decided to enlist the help of professional vendors to put together the ultimate “spoil market” proposal in 2017 to his now-wife, Joanne Lo.

“I’m asking someone to marry me, which is one of the most important things you can ask someone to do,” he said. “The person needs to know that you’ve done everything you could into the asking of the question … and it has to draw from your best parts.”

The 30-year-old spent more than S$5,000 on the proposal, which involved him creating a photo exhibition set up in a rented venue to showcase two sets of photos: The first, places that were meaningful to the couple, and the second, the exact same photo, but with the couple in the frame. 

Mr Mok said he hired “four to five” professional photographers to shoot the couple without Ms Lo’s knowledge, and also commissioned a behind-the-scenes video of the whole process, culminating in him popping the question to Ms Lo.

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Mr Joshua Mok created a photo exhibition where he showcased two sets of photos: The first, places which were meaningful to the couple, and the second, the same photo but with the couple in the frame. (Photo courtesy of Joshua Mok)

He explained that while he conceptualised the proposal himself, he chose to get professional help not because he was lazy, but because he wanted the quality of the final product to be better than anything he could do himself.

“I used them because I either couldn’t do it myself, or I couldn’t do it as well,” he said. “She knew that if I were to do anything at all, I would do it in a way that would ‘spoil market’.”

“Whatever I did for her needs to be at a level that is beyond anything I do for my clients, boss or anyone else,” he added. “Because at the end of the day, she is my wife, and my most important stakeholder.” 

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‘Reverse’ rain to feature in immersive, multisensory Bicentennial Experience showcase

SINGAPORE: The centrepiece of Singapore’s Bicentennial commemoration will be a grand overarching narrative of Singapore’s 700 years.

From Singapore to Singaporean: The Bicentennial Experience will run from Jun 1 to Sep 15 at Fort Canning Park and consist of two parts: the Time Traveller indoor exhibition and an outdoor trail called Pathfinder.

Time Traveller, which is described as an “immersive, multisensory experience”, presents Singapore’s history in five acts, each highlighting a different historical period from 1299 up until the present year.

Act 1 of From Singapore To Singaporean: The Bicentennial Experience

The Bicentennial Experience runs until the middle of September 2019. (Photo: Jeremy Long)

Among the works on display is a weather installation featuring rain falling “in reverse”. It aims to provide insight on how weather played a significant role in the rise and fall of civilisations and cities, including Singapore.  

There will also be a 360-degree screen with a rotating stage, from where visitors will be treated to the story of how colourful early-20th century Singapore blossomed into a dynamic port city. 

Act 4 will see visitors moving through a tunnel where cracks in the wall provide peeks into life during World War II, ending with an oral recounting in a pitch-black room of a survivor’s harrowing escape from massacre in the Japanese Occupation.

View of a wraparound screen at The Bicentennial Experience at Fort Canning

Singapore’s bicentennial commemoration, called From Singapore to Singaporean, opens to visitors at Fort Canning Centre in June. (Photo: Jeremy Long)

The exhibition will be an hour long and narrated in English. 

At the end of the exhibition, visitors can vote on the theme – multiculturalism, openness or self-determination – that most resonated with them. 

The outdoor trail Pathfinder allows visitors to “experience Singapore’s 700-year-old history through space”.

The Pathfinder comprises a series of interactive pavilions at Fort Gate

The Pathfinder comprises a series of interactive pavilions at Fort Gate. (Photo: Jeremy Long)

It comprises eight themed pavilions, including the House of Maps, which displays the evolution of the marking of Singapore’s place in the world across time, and the Seed Conservatory, where visitors can see the island’s native plants, as well as those brought here either by forces of nature or to be cultivated for aesthetic and economic reasons. 

There is also the Pavilion of Words, an open-air library housing quotes, books and excerpts taken from histories and stories related to Singapore. 

The Pathfinder is a series of interactive pavilions at Fort Gate

The Pathfinder is a series of interactive pavilions at Fort Gate. (Photo: Jeremy Long)

Film buffs can look forward to Echoes, a series of films projected nightly at Fort Canning Green, which tell stories that explore the themes of love, compassion and multiculturalism in scenes inspired by life in early Singapore. 

From Singapore To Singaporean: The Bicentennial Experience banners

Banners showcasing the From Singapore To Singaporean: The Bicentennial Experience, outside Fort Canning Arts Centre during the media preview on Friday (May 24). (Photo: Jeremy Long)

READ: Light installations, augmented reality trail to kick off Singapore Bicentennial

At the media preview on Friday (May 24), Singapore Bicentennial Office curator Chang Yueh Siang described The Bicentennial Experience as the office’s “signature event”.

Other bicentennial events tend to be focused on a certain community group, which differs from the approach taken by the Bicentennial Office for this experience, said Ms Chang. 

“We’re taking a more global overview of the 700 years of history,” she said.

An actor holds masks during Act 1 of From Singapore To Singaporean: The Bicentennial Experience

An actor on stage during Act 1: Beginnings, of the indoor cinematic experience called Time Traveller. (Photo: Jeremy Long)

Speaking to CNA, Singapore Bicentennial Office project manager Wan Wee Pin said accessibility was important in designing the experience to appeal to a wide range of age and language groups.

“In the end, we realised the best way to do it is as an experience rather than a traditional exhibition where you have artefacts and panels,” he said.

Visitors hold umbrellas during Act 5: Destiny of The Time Traveller at Fort Canning Centre

Visitors hold umbrellas during Act 5: Destiny of The Time Traveller at Fort Canning Centre. (Photo: Jeremy Long)

Mr Wan hopes that visitors will be able to take away the three main messages of multiculturalism, openness and self-determination that he believes was always present in Singapore from the start.

“(But) I think even if they don’t really get these three messages… (We hope that) they understand that Singapore has a longer history and it is a history that we can be proud of,” he said.

Tickets to The Bicentennial Experience are free and are available for booking on the event website for those looking to visit in June. Tickets are offered on a first-come-first-serve basis and visitors may book up to 12 tickets online. 

Those planning to visit in July, August and September may also book their tickets at the ticketing counter in Fort Canning. 

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3 arrested for allegedly selling counterfeit goods in City Plaza

SINGAPORE: Three women, aged between 26 and 47, were arrested on Wednesday (May 22) for allegedly selling counterfeit luxury goods and clothing.  

The police said in a news release that the women were arrested during simultaneous raids on two retail outlets at City Plaza along Geylang Road.

In total, 370 pieces of trademark-infringing items with an estimated street value of about S$28,000 were seized. The confiscated items included footwear, clothing, bags, pouches, belts and scarves.

Shoes, belts, scarves and clothing were among the items seized

Belts and clothing were also confiscated. (Photo: Singapore Police Force)

“Distribution and sale of counterfeit goods are serious offences and the police will not hesitate to take tough action against perpetrators who profit at the expense of legitimate business and consumers,” said police.

Those found guilty of selling or distributing goods with false trademarks face a fine of up to S$100,000 and/or up to five years in jail.

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Man cave and music: Singapore barber creates safe space for those struggling with drugs

SINGAPORE: A modern barber shop might not be the most obvious ally for Singapore authorities looking to bring its anti-drug message to the community, but that’s what DeepCuts Barber’s does.

Founder Faiz Ismail has been involved with the Dadah Itu Haram anti-drug campaign since the start of 2018, distributing collaterals at his shop and participating in a commercial showing that there’s life for people walking out of their drug past.

More than that though, DeepCuts Barber’s is a “man cave” that is meant to get those who come for a haircut to relax, and maybe even open up and share the struggles they may be facing – drug-related or otherwise.

“We use pastel colours, put on music like jazz, blues … it’s like a classic barber shop lah, but run by a young man with an old soul,” the 27-year-old shared at the sidelines of the Central Narcotics Bureau (CNB) Workplan seminar on Friday (May 24).

READ: ‘Not tenable’ for Singapore to go easy on Malaysian drug offenders, says K Shanmugam

For those with a history of drug offences, they may be more comfortable – and less defensive – speaking to a peer such as their barber, he explained.

For instance, a regular client that he has been seeing for the past two years would share how it was tough for him to find a job, and how his parents would check that he goes for regular drug tests, Mr Faiz recounted.

“While others might see him in a certain way (as a former drug offender), I see him as a regular guy having a haircut,” he said. 

It helps that he understands what these drug offenders are going through, as he experienced some of these challenges when he was younger.  

Ultimately, this is Mr Faiz’s way to give back to the Malay-Muslim community, which make up the bulk of his customer base, particularly the young people.

“I hope to be a positive impact on the youth,” he shared. “I started from nothing (to where I am today) … it’s important they have someone to look up to.”

“PREVENTION IS BETTER THAN CURE”

CNB is also partnering polytechnic students to bring preventive drug education to more people.

The Seal No to Drugs augmented reality-based app, developed in collaboration with eight final-year students from Nanyang Polytechnic’s School of Interactive and Digital Media, lets players experience the physiological effects of drug abuse, such as hallucinations, and the loss of balance and coordination.

“This immersive gameplay experience helps improve youths’ perceptiveness and sensing of the drug abuse problem, and it is hoped that this will encourage them to stay away from drugs,” CNB said, adding the app will be available on iOS and Android devices by June this year.

The young are a demographic authorities are focused on, given that more of them are getting caught abusing drugs. According to CNB’s statistics, of the 1,366 new drug abusers arrested in 2018, about two-thirds (64 per cent) were younger than 30. 

Key drug statistics in 2018 from CNB

(Source: Central Narcotics Bureau)

“Prevention is better than cure,” Home Affairs and Law Minister K Shanmugam said in his speech at the event on Friday, adding that preventive drug education is the first line of defence against drugs in Singapore. 

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Merdeka Generation welcome folders to be delivered by end-July

SINGAPORE: Singaporeans eligible for the Merdeka Generation Package can expect to receive the welcome folders in their letterboxes by end-July, said Dr Amy Khor on Friday (May 24). 

The production of the folders began in April and is expected to conclude by July, said Dr Khor, who co-chairs the Merdeka Generation Communications and Engagement Taskforce. 

Dr Khor, who is Senior Minister of State for the Ministry of Health and Ministry of Environment and Water Resources, was speaking to reporters after a visit to Medialink Printing Services, which prints material that will be found in the welcome folders.

READ: Merdeka Generation Package – What you need to know

The welcome folders will include details on the Package, a thank you note from Prime Minister Lee Hsien Loong, instructions for redeeming the one-off S$100 top-up for the PAssion Silver cards, as well as a Merdeka Generation card.

By showing their Merdeka Generation cards, seniors will also be able to enjoy greater outpatient subsidies at general practitioner and dental clinics listed under the Community Health Assist Scheme (CHAS) from Nov 1.

About 500,000 Singaporean seniors received letters in April informing them of their eligibility for the Merdeka Generation Package. 

READ: About 500,000 Merdeka Generation seniors get eligibility letters

Deliveries of the folders will begin from end-June, said Dr Khor. However, about 80,000 Merdeka Generation citizens will receive their folders earlier, starting Jun 2, at various community events held across Singapore.

“We understand that the Merdeka Generation seniors may be eager to receive the welcome folder. We want to appeal to them to be patient.

“Production of the welcome folders actually requires some time because we personalise each of the Merdeka Generation card by printing the name of the MG seniors on each of the card. 

“We also customise the information in the welcome folder. For instance, (information about) the CHAS general practitioners and dental clinics nearest to the seniors is enclosed in the welcome folder. That is for the convenience,” added Dr Khor.

She explained that in an effort to allow citizens to receive Merdeka Generation folders as soon as possible, delivery will commence in tandem with the completion of each batch of folders.

SMSs viewing Merdeka Generation welcome folder - 2

Dr Amy Khor (centre) and Ms Sim Ann (left) viewing the production of Merdeka Generation welcome folders at Medialink Printing Services on Friday (May 24).  (Photo: Ministry of Communications and Information)

Ms Sim Ann, who also co-chairs the taskforce, said a learning point from producing the Pioneer Generation folders that was implemented in the Merdeka Generation process was to make sure that folders would better fit letterboxes. 

READ: Budget 2019 – Merdeka Generation Package worth S$8 billion to include subsidies for outpatient care

“We’re in the middle now of making 500,000 welcome packs for MG seniors. From the printing press to the letterbox, many steps and processes are involved. I would say that work is now progressing quite smoothly and on track,” said Ms Sim, who is Senior Minister of State at the Ministry of Communications and Information as well as the Ministry of Culture, Community and Youth

Apart from the CHAS benefits, seniors will enjoy an annual S$200 MediSave top-up, automatically credited to their account from July 2019 until 2023. 

Subsidies for MediShield Life premiums will also be effective for policies renewed from Jul 1.

Those who join CareShield Life will get an extra S$1,500 participation incentive when the scheme opens for applications from 2021 to 2023.

Those who join the scheme during this period may receive a total of S$4,000 in participation incentives. This sum will be spread out over 10 years and used to offset their annual CareShield Life premiums.

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Chan Brothers customers’ data exposed in security lapse; PDPC investigating

SINGAPORE: A security lapse on Chan Brothers’ website caused the personal data of its customers to be exposed, although the travel agency said “no sensitive booking and financial information was revealed”.

The vulnerability was discovered by Mr Andrew Goh, who works in the financial technology industry. He told CNA on Thursday (May 23) that because of the security flaw, he was able to see the booking records and enquiries made by Chan Brothers’ customers. 

Mr Goh said he collected more than 500 customers’ personal details including names, email addresses, phone numbers and NRIC numbers as well as confidential corporate travel plans.

In an email to CNA on Friday, Chan Brothers confirmed the incident but said it “immediately” took action to contain the vulnerability and reported the incident to the Personal Data Protection Commission (PDPC).

It did not confirm the number of customers whose personal data was leaked.

SENSITIVE INFORMATION LISTED IN GOOGLE

Mr Goh said he stumbled on the security flaw while doing some research work.

He said he was trying to “scrape” user reviews to predict sales and bookings, and their possible effects on share prices, when he realised the Chan Brothers Travel Club webpage was “not properly configured” and the permission access was not set correctly.

He added that some sensitive administrator pages did not include a “noindex” tag, which meant Google would list those pages on its public search results.

Chan Brothers Hacking grab 1

“Basically, the administrator of Chan Brothers governing the website and privileges did not enable password (protection) to the data,” he said, adding that he collected customer data from as far back as 2017.

In his email to CNA, Mr Goh shared a screengrab of an enquiry that appeared to be made by a Facebook employee asking for a quote for a “company incentive trip” scheduled for July.   

After his discovery, Mr Goh contacted Chan Brothers on Thursday around noon to inform it of the vulnerability. In the email he sent to a Chan Brothers employee, and seen by CNA, he said the vulnerability “can cause potential breach of >500 of your customers”.

“I have tested and tried. A simple run of 1 hour yielded me more than 500 unique client data and they are very recent,” he wrote.

Mr Goh said an employee called him at about 1.20pm to inform him that “the issue has been resolved”. However, a check by him at 8.49pm found that the customer data could still be seen. He then sent a second email to Chan Brothers.

He said while the company put in a password prompt for anyone clicking on the URL links he had flagged, the information could still be seen through the cached pages.

CNA did its own check, and found that the information could still be seen as of 11.20pm on Thursday. 

Chan Brothers hacking grab 3

Chan Brothers’ head of marketing communications Jane Chang said the company is working with its vendor Aodigy Asia Pacific to investigate the incident and has instructed it to shut the site.

“We deeply regret that this occurred and take full responsibility for this incident,” Ms Chang said. 

PDPC confirmed on Friday that it is investigating the incident. 

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In pictures: Hari Raya-themed MRT trains, buses spread festive spirit

SINGAPORE: Some MRT trains and buses have been dressed up in Hari Raya decorations as the festive celebration approaches. 

The festive look was launched on Friday (May 24) by the Land Transport Authority (LTA).

“The decor this year includes decorative floral batik patterns and blossoming flowers, symbolising the renewal of friendship and kinship,” said LTA.

“Commuters may also enjoy other visual elements such as butterfly motifs, which represent endurance, change, hope and life,” it added.

Hari Raya train decoration

Inside a Hari Raya-themed MRT train. (Photo: LTA)

Hari raya train bus

Hari Raya-themed MRT train carriage. (Photo: LTA)

Hari raya train panel

Hari Raya themed decoration adorns an MRT train window. (Photo: Facebook/LTA)

The Hari Raya-themed trains will run on all five MRT lines from Friday to Jul 3. 

Decorations will also feature on bus services 28, 70, 76, 154 and 197.

Hari raya bus train (1)

Hari Raya-themed bus. (Photo: LTA)

Hari raya bus train

Hari Raya-themed SBS Transit bus. (Photo: LTA)

Hari raya bus train

Inside a Hari Raya-themed bus. (Photo: LTA)

Some bus interchanges and MRT stations, including Paya Lebar, also got a pop of festive colour. 

Hari raya paya lebar mrt station linkway

A decorated wall in the linkway at Paya Lebar MRT station. (Photo: LTA)

LTA said the decorations were launched in collaboration with Kembangan-Chai Chee and Geylang Serai Constituency, as well as transport operators SBS Transit and SMRT.

“Themed stations, trains and buses are part of LTA’s efforts to liven up the commuting experience during festive seasons, and foster positive commuter culture,” said LTA.

Hari raya train bus

Minister in the Prime Minister’s Office Ms Indranee Rajah poses in a Hari Raya-themed train carriage. (Photo: LTA)

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China will treat businesses equally, continue to uphold free trade: Li Keqiang

BEIJING: China will always treat all businesses registered in the country as equals, said Chinese Premier Li Keqiang as he reiterated Beijing’s commitment to uphold rules-based free trade.   

He made the assurances when he met Singapore Deputy Prime Minister Heng Swee Keat in Beijing on Thursday (May 23), amid escalating trade tensions with the United States.

Mr Li said China is committed to opening up, adding that it welcomes business investments from Singapore and other countries.

“China will continue to deepen opening up, and the door of openness will only open wider here in China,” said Mr Li.

“We will as always treat all the businesses registered in China as equals and foster a level playing field and a more enabling business environment for their resources in China.”

Singapore Deputy Prime Minister Heng Swee Keat meets Chinese Premier Li Keqiang in Beijing

Singapore Deputy Prime Minister Heng Swee Keat (left) meets Chinese Premier Li Keqiang in Beijing on May 23, 2019. (Photo: MCI)

The US, in the ongoing trade war, has taken issue with China over its industrial subsidies and market access for companies.

China, on the other hand, opposes what it sees as protectionism under the Trump administration’s America First policy.

“We in China will continue to uphold rules-based free trade because we believe that this is beneficial for peace and development of the world,” said Mr Li.

On Sino-Singapore ties, he said trade between the two countries has come a long way since diplomatic relations were established, adding that this has helped boost the relationship as well. 

Mr Li also congratulated Mr Heng on his recent appointment as Deputy Prime Minister, and expressed China’s interest in continuing to work with Singapore. 

Mr Heng is on an eight day visit to China which began on Wednesday, his first to the country since becoming Deputy Prime Minister earlier this month.

READ: Singapore and China reaffirm ties, importance of rules-based trading system

Heng Swee Keat in China (1)

Deputy Prime Minister Heng Swee Keat met Minister of the Communist Party’s International Department Song Tao on May 23, 2019. (Photo: MCI)

On his part, Mr Heng expressed confidence that both countries can build on its strong bilateral relations and take it to the next level.

He noted that in the past year, Premier Li has made an official visit to Singapore. Prime Minister Lee Hsien Loong and President Halimah Yacob have also met Premier Li while visiting Beijing.

“The fact that you have spent so much time with us shows the importance and attention given to our bilateral relations,” said Mr Heng.

The two leaders also welcomed the progress in current areas of collaboration and discussed new opportunities for cooperation.

This includes China’s Greater Bay Area and Yangtze River Delta region.

Later in the day, Mr Heng met director of the Central Foreign Affairs Commission Office Yang Jiechi, who is also a member of the Communist Party of China’s politburo.

He also held discussions with the Minister of the Communist Party’s International Department Song Tao.

Singapore DPM Heng Swee Keat meets with China's Song Tao

Singapore Deputy Prime Minister Heng Swee Keat (left) meets with China’s Minister of the Communist Party’s International Department Song Tao. (Photo: MCI)

They welcomed the positive momentum in bilateral relations and exchanged views on regional and international issues.

Mr Heng heads to Shanghai next where he will chair the inaugural meeting of the new Singapore-Shanghai Comprehensive Cooperation Council – the eighth business council between Singapore and China.

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In-house kitchen, temperature scanners at My First Skool’s largest childcare centre

SINGAPORE: Alleviating health concerns that may arise in a pre-school with hundreds of children is a priority at NTUC First Campus My First Skool’s first and largest Early Years Centre, said its general manager.

The childcare centre in Punggol, which officially opened on Thursday (May 23), can take in up to 1,065 pupils, including 160 babies. More than 600 children from two months to four years old are already enrolled at the facility, which first started operating in May 2018.

READ: Why it’s still so hard to have more early childhood educators in Singapore

The large childcare centre will use a temperature scanner to automatically take the temperatures of children as they enter the school every morning.

This helps to ease some of the potential health concerns for a large campus, such as containing an outbreak of hand, foot and mouth disease (HFMD), said Ms Thian Ai Ling, general manager of My First Skool.

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A girl washes her hands after lunch: Children are encouraged to return the plates and clean the tables after their meals. (Photo: Corine Tiah)

“Although it’s a large centre, it’s actually many small centres existing side by side,” said Ms Thian. “We can contain it quite quickly and we can have the other children move to safer places.”

The 8,785 sqm centre located beside Punggol MRT station is also the only Early Years Centre in Singapore with a fully-equipped commercial kitchen.

All meals for the children are cooked and baked daily by an eight-person kitchen crew, led by a head chef with 15 years of experience.

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The kitchen crew preparing ingredients for a meal. (Photo: Corine Tiah)

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The main kitchen at the childcare centre is run by a crew of eight. (Photo: Corine Tiah)

Food poisoning incidents at pre-schools have hit the headlines recently, with more than 250 affected by a gastroenteritis outbreak at multiple PCF Sparkletots centres in March.

Responding to queries about food hygiene, NTUC First Campus said that all in-house cooks and attendants are required to attend food and hygiene courses by the Early Childhood Development Agency (ECDA).

“We also have a practice that we are going to kick in very soon, which is to keep small samples of food,” said Ms Thian. “So should there, unfortunately, be an incident we can then attribute the causes and be able to find out what caused it.”

READ: Suspension lifted for catering firm involved in PCF Sparkletots food poisoning cases

She added that there have been concerns from parents about the massive size of the childcare centre.

“Sometimes they may have certain questions (like), will my child receive the attention from the teacher because they just think the centre is large,” she said.

READ: Is bigger really better? The role of mega centres in Singapore’s pre-school landscape

But Ms Thian stressed that every room is attended by various teachers, following ECDA guidelines for staff-child ratios.

“The attention is still the same as before, if not better. In fact, now the children get to enjoy so many more diverse learning spaces, indoors and outdoors,” she added.

Five playscapes have been designed for the children to play outdoors, including a zone for children to grow their own plants and food, a water play area, rock climbing mounds and a cycling track.

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The designated cycling track for toddlers to push their buggies and cars around in the outdoor playground. (Photo: Corine Tiah)

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Children playing in the water play zone with nine water jets. (Photo: Corine Tiah)

The large space also allows for five indoor learning zones such as a reading zone with libraries shaped like different vehicles.

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One of the classrooms in the My First Skool Early Years Centre, which was officially launched on May 23, 2019. (Photo: Corine Tiah)

Other features include a naturally ventilated atrium with long ramps to encourage children and parents to interact while walking up to class instead of taking the lift.

Ms Thian said that the expansive floor area means that children are able to clock up to 19,000 steps a day in the three-storey building.

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The long ramps encourage children and parents to walk up to class. (Photo: Corine Tiah)

Early Years Centres are part of the government’s plan to create 200,000 childcare places by 2023.

The pre-school is one of three new large childcare centres in Punggol and Sengkang that will be set up by 2021 to meet the demand for pre-school places. 

READ: National Day Rally: 40,000 new pre-school places to be added in next 5 years

Last month, a PCF Sparkletots centre which can accommodate 1,060 children was launched in Punggol North.

Upon reaching the age of five, children enrolled in these centres can move on to a partner Ministry of Education kindergarten in the area.

“We want to provide Singapore’s families with accessible, affordable childcare … to ensure that all our children can have a good start in life,” said National Trades Union Congress (NTUC) secretary-general Ng Chee Meng at the opening of the centre.

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NTUC secretary-general and Minister in the Prime Minister’s Office Ng Chee Meng (third from left) officially launched the My First Skool Early Years Centre on May 23, 2019. (Photo: Corine Tiah)

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Firefly eyes more flights between Singapore and Malaysia in bid to recapture market share

SINGAPORE: Firefly is aiming to connect Singapore with more destinations in Malaysia as the turboprop airline works to expand flights from Seletar Airport.

The Malaysian budget carrier currently serves only the Singapore-Subang route from Seletar Airport, operating six flights daily. 

Speaking at a media briefing on Thursday (May 23), Firefly chief executive Philip See said that “the immediate scope for expansion” is to secondary cities, citing Ipoh and Kuantan as examples.

Firefly previously operated to those two cities, but it had to suspend its flights to Singapore last December after failing to get approval from Malaysia’s aviation regulator to move its operations from Changi Airport to Seletar Airport. 

Before the suspension, Firefly had offered 20 flights daily between Singapore and the Malaysian cities of Subang, Ipoh and Kuantan.

READ: Malaysian carrier Firefly resumes flights to Singapore as first plane lands at Seletar Airport

The flights would have to be mounted in the morning due to the largely leisure-focused demographics of passengers, Mr See explained. 

BUILDING AWARENESS

Mr See said that Firefly is treating Seletar as an entirely new route, despite having operated previously to Changi. As such, its main focus is on building awareness about Seletar.

“They (travel agents in Malaysia) still don’t know about Seletar. They think it’s an old military airport. Although there’s been a lot of coverage, when you actually speak to customers, there’s still a question mark. ‘Is this operational? Is it feasible? Is it really convenient?’ And so there is going to be some work to develop it,” he added.

Mr See also noted that when an airline launches a new route, it will typically have a two-year “gestational period” for it to stablise and see returns. For route re-launches, an airline would usually have a three to four month period to prepare.

In the case of Subang-Seletar, however, Mr See said that Firefly had only two weeks to prepare for it.

For these reasons, passenger loads were initially at 30 per cent on this route. But Mr See said Firefly is now seeing an average of 3 per cent to 4 per cent increment a week. At present, its Subang-Seletar passenger loads are between “high 40s and low 50s (per cent)”.

The aim is for the figure to hit between 65 per cent and 70 per cent by the fourth quarter of this year, said Mr See, similar what was seen what it operated to Changi. 

Firefly CEO Interview

Firefly chief executive officer Philip See speaking at a media briefing on May 23, 2019. (Photo: Aaron Chong)

“The work really is to re-engage high-frequency travelers and say: ‘Hey, try us again. You used to love us. The experience is even better (now) because you don’t need to take a bus (from the tarmac to the arrival hall at Changi Airport). You just need to walk (to the arrival hall at Seletar Airport).”

A unit of Malaysian Airlines, Firefly is also open to launching more flights out of Seletar, but Mr See said it it would have to see loads stablise “at least for the first three months”.

SUSPENSION HAD AFFECTED FIREFLY

The CEO also acknowledged that Firefly was commercially affected during the suspension of services to Singapore.

While he declined to provide specific financial figures, Mr See said that the carrier’s service “really affected close (to) 20 to 25 per cent of its production”.

He clarified that this refers to capacity, of which up to a quarter of all seats were Singapore-bound. 

Mr See said that Firefly’s employees could see that business was slowing down.

“When I became a CEO in January and I started doing town halls with the operations guys, morale was low,”  he told reporters. “They saw aircraft parked there (at Subang Airport). And they were wondering: ‘Where is the business?’”

Mr See also explained that key to an airline’s ability to thrive was how much it could “sweat its assets” or how long its aircraft are flying.

He noted that the ATR turboprop aircraft, which Firefly operates, would typically have a ulitisation rate of 8.5 hours a day. However, during the suspension, that figure dropped to between six and 6.5 hours daily.

NO PLANS FOR GPS UPGRADES ON AIRCRAFT YET

Mr See also said that Firefly has no plans yet on whether it would install GPS equipment on its aircraft for GPS-based procedures that would replace the Instrument Landing System (ILS) procedures that Singapore withdrew last month.

READ: Singapore, Malaysia to develop GPS-based instrument approach procedures for Seletar Airport to replace ILS

He explained that due to “moving parts” within Firefly as well as its parent Malaysia Airlines, he will “have some clarity (by) Q4 this year”.

He added that there is a team within the company that is looking into the matter, and that plans will be made “in parallel” to discussions between the Singapore and Malaysian governments.

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