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Lee Hsien Loong v Leong Sze Hian defamation trial: Lim Tean questions PM Lee on why he chose to sue only Leong

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SINGAPORE: For more than three hours on Monday (Oct 6), the Prime Minister was repeatedly questioned by lawyer Lim Tean on why he chose to sue only writer and financial adviser Leong Sze Hian.

Mr Lee Hsien Loong, 68, took the witness stand in the opening of the trial in his defamation suit against Mr Leong, two years his junior.

He is accusing Mr Leong of libel by sharing in a public Facebook post in November 2018 an article by Malaysian website The Coverage.

The article alleged that Mr Lee had helped former Malaysian prime minister Najib Razak launder money in relation to scandal-hit Malaysian state fund 1Malaysia Development Berhad (1MDB).

Mr Leong is represented by lawyer and opposition politician Lim Tean. Mr Lee’s lead lawyer, Senior Counsel Davinder Singh, spent only a short while examining him on Monday morning before Mr Lim took his turn to cross-examine the Prime Minister.

READ: Trial opens for Lee Hsien Loong’s defamation suit against Leong Sze Hian

Mr Lim repeatedly questioned Mr Lee on why he chose to sue only Mr Leong and not “thousands” of others who shared the offending article. He also asked whether the Government’s myriad actions in debunking the false allegations in the article were enough, and questioned if Mr Lee had to take the step to sue Mr Leong.

Mr Lim said the High Commission of Singapore in Malaysia, as well as Law Minister K Shanmugam, the Monetary Authority of Singapore and the Infocomm Media Development Authority (IMDA) had all come out to debunk the allegations.

IMDA, in particular, sent Mr Leong an email asking him to take down his post, which he did as requested.

On top of this, several news outlets including CNA had carried reports containing the rebuttals of the allegations, said Mr Lim.

He asked Mr Lee if he could accept that “a very large number of Singaporeans” would have read those rebuttals and knew that the allegations were false.

READ: Leong Sze Hian files defence and counterclaim against PM Lee over alleged defamation

A SERIOUS ALLEGATION: PM LEE

Mr Lee agreed, but said: “Your honour, when an accusation is made against me as Prime Minister, which is a serious allegation in this case … the Government has to take it very seriously. I have to take it very seriously, as Prime Minister, as head of the Government and also as me, Lee Hsien Loong, who happens to be Prime Minister, but have to protect my own reputation and standing.”

PM Lee arriving at High Court

Singapore Prime Minister Lee Hsien Loong arriving at the High Court on Oct 6, 2020. (Photo: Jeremy Long)

When he was shown an article in which Law Minister K Shanmugam said it was for the Government to take action, Mr Lee said: “Your Honour, that Mr Shanmugam says it’s the Government’s responsibility to take action is not the same as Mr Shanmugam saying it’s not for the Prime Minister to take action himself, which is what Mr Lim seems to be implying.”

The cross-examination saw multiple objections by Mr Singh, who has represented Mr Lee in other similar suits, and replies by Mr Lim, with Justice Aedit Abdullah stepping in several times to redirect the hearing.

Mr Lim repeatedly asked Mr Lee why he had not sued the States Times Review, which carried the offending article, and its editor Alex Tan, but Mr Singh objected to this, saying it is litigation privilege.

Under this privilege, Mr Lee was not required to detail what he discussed with his lawyer.

When asked why he sued Mr Leong, Mr Lee said: “I saw the people sharing the article, I discussed the matter with my lawyer, and after discussion, I made the decision.”

Mr Lim asked the Prime Minister if he had contemplated suing the States Times Review and Mr Alex Tan.

Mr Lee replied that the defamation was “a very grave attack on the Singapore Government’s integrity and reputation and on my own integrity and reputation as the Prime Minister of Singapore”.

“The Singapore Government took this very seriously and responded in many ways to put out its statement of where the facts stood, to correct the mis-statements, to report the falsehoods and to take action against untrue statements which have been put online,” he said.

“… The Government has to take it very seriously because for this Government particularly, integrity and honesty (are) … key attributes and principles and values that we uphold and which is the basis on which we have the moral right to govern Singapore and to serve Singaporeans, and to attack that is a fundamental attack at the core basis of the Singapore Government’s standing, reputation and legitimacy. And that is why we responded comprehensively by all the means we could.”

When reminded by the judge to answer Mr Lim’s question, Mr Lee said he did also make his own considerations and consulted his counsel, Mr Singh, eventually deciding to proceed in this defamation case against Mr Leong.

Mr Lim also tried asking Mr Lee about whether he was involved in the Government’s actions in debunking the false statements, and when prompted by the judge, explained how it is relevant to his defence.

MR LEONG’S DEFENCE

“Our defence is two things. The first thing is that we say the Government had taken sufficient action to debunk these false allegations, and there was no need to bring these proceedings,” said Mr Lim.

“Secondly, your honour, the second relevance is that this action is really an attempt to protect the integrity of the Government, the reputation of the Government and not a genuine liable action for the plaintiff to recover his reputation, and that offends against the rule in Derbyshire (a legal concept).”

He accused Mr Lee of “riding two horses”, as head of Government and as a private citizen. Mr Lee said he did not accept this.

“As Prime Minister, I am responsible for the Government. … At the same time, as a private individual, I have the right to protect my own integrity and I feel I have the responsibility to do so, because if my integrity is impugned and people feel I was complicit … in (the 1MDB corruption episode), I have to protect my reputation,” said Mr Lee.

He added that while he had a public responsibility to ensure that the Government responds “vigorously” to “such unfounded allegations”, he also had a personal responsibility to protect his own reputation and integrity by taking legal advice and acting on it.

Mr Lim put it to the Prime Minister that since he gave evidence that the Government’s actions in debunking the false allegations were effective, there was “no proper justification” for him to bring these proceedings against Mr Leong.

Mr Lee replied that the question is about how one’s name is cleared.

“Many people would believe the Government, because the Government has good credibility … because the Government has always cleared its name with clear statements and individuals who have been impugned have cleared their name through civil actions, that we are able to say these individuals are straight and their reputations have been upheld,” said Mr Lee.

“And the reason why you think that Government statements clear my name personally is because I have a reputation for having sued people who have impugned me wrongly. Not rightly. Not frequently. But when necessary. And therefore, when a serious case arises and my reputation is injured, I have to act. Otherwise, the question will arise – he always acts when something serious is alleged and is untrue, and in this case it’s very serious. Why is he not acting?”

Under questioning by Mr Lim, Mr Lee also said the offending post came to his attention when it was pointed out to him by someone that he cannot remember now.

When asked why he allowed the perpetrators – the STR and The Coverage – to “go scot-free”, Mr Lee replied that “they were beyond our reach”.

MR LEONG’S ALLEGED CONDUCT AFTER KNOWING HE WAS BEING SUED

Mr Lim also questioned Mr Lee on why he persisted in this case even though Mr Leong took down the offending post after IMDA asked him to.

Mr Lee replied that Mr Leong was legally required to do so, and said Mr Leong did not apologise, contrary to what was falsely reported by the Sarawak Report, and later took “every opportunity” to publicise the current proceedings.

READ: Apex court dismisses blogger Leong Sze Hian’s appeal in PM Lee defamation case

READ: Judge dismisses Leong Sze Hian’s counterclaim, PM Lee’s defamation suit to go to trial

This included sponsoring a post by the website The Online Citizen on the proceedings, said Mr Lee. Mr Leong also gave interviews in Hong Kong and spoke at the Speaker’s Corner in relation to these proceedings, said the Prime Minister.

“So if someone feels he has been unjustly attacked and sued simply by sharing an article, you are saying he is drawing publicity to the statements?” asked Mr Lim.

“I think there is a legal way to do it, and the correct way is to clear his name in court. But while court proceedings are pending, to proceed in this way … in extreme promotion … can only lead me to conclude he wasn’t sorry,” answered Mr Lee.

Mr Lim alleged that Mr Lee’s court action contained a “collateral purpose” to silence critics such as Mr Leong.

READ: Lim Tean arrested for alleged criminal breach of trust, under investigation for alleged stalking: Police

The courtroom was packed on Monday, subject to safe-distancing guidelines, with tickets to the public gallery running out hours before the hearing began.

The trial continues in the afternoon and is set to run for the rest of the week.

Both Mr Lim and Mr Singh tendered opening statements on their respective cases. Here are the main points:

Mr Singh’s case for Mr Lee:

– The offending words allege that Mr Lee was “complicit in criminal activity relating to 1MDB”, and that he “corruptly used his position as Prime Minister to help Mr Najib launder 1MDB’s billions”.

– He seeks damages, an injunction restraining Mr Leong from publishing the allegations or any other such related allegations, costs and any other relief

Mr Lim’s case for Mr Leong:

– They are not defending the claim on the basis that the words complained of are true. He does not challenge that the words are false.

– His case is that the plaintiff, with regard to his position and the “state machinery he operates”, is wrong as a matter of law and justice to single out Mr Leong and sue him for damages and an injunction for libel.

– The claim against Mr Leong “is an abuse of the process of court” which should never have commenced.

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2 restaurants ordered to close, 13 F&B outlets fined for breaching COVID-19 safety measures

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SINGAPORE: Two restaurants were ordered to close after failing to comply with measures aimed at curbing the spread of COVID-19, said the Ministry of Sustainability and the Environment (MSE) on Tuesday (Oct 6).

At Tong Xin Ru Yi Traditional Hotpot located at 6 Lorong Telok, nine customers were seated across two tables and intermingling in a private room on Oct 3 at 9.15pm. The Urban Redevelopment Authority (URA) issued an order requiring the operator to close the premises for a period of 10 days from Oct 6 to Oct 15. 

Tong Xin Ru Yi Traditional Hotpot

On Oct 3, nine customers were seated across two tables and intermingling in a private room at Tong Xin Ru Yi Traditional Hotpot at 9.15pm. (Photo: Urban Redevelopment Authority)

On the same day, several customers were found consuming alcohol at 11.40pm at the Invincible Noodle House, located at 13 Circular Road. The URA issued an order requiring the operator to close the premises for a period of 10 days from Oct 3 to Oct 12.

Invincible Noodle House (1)

On Oct 3, several customers were found consuming alcohol at 11.40pm at Invincible Noodle House. (Photo: Urban Redevelopment Authority)

Another 13 food and beverage (F&B) outlets have been fined for breaching safe management measures since Sep 25, said MSE.

The breaches included admitting and seating groups of more than five from different households together, allowing groups to intermingle between tables, seating groups of customers less than 1 metre apart, and not ensuring that food handlers wear their masks properly.

READ: 23 F&B outlets breach COVID-19 safety rules, including restaurant that served beer in teapots after 11pm

READ: 3 more F&B outlets ordered to close for flouting COVID-19 rules

Twelve of the outlets were fined S$1,000 for breaching the measures and one outlet was fined S$2,000 for repeat offences.

The outlets are:
1. Aburi-EN, Vivocity, #01-159/160
2. Chuan Grill & Bar, 3A River Valley
3. Chu Lin Bar Pte Ltd, 15 Chu Lin Road
4. Don Ho, Keong Saik Road
5. Feng Shui Inn, Resorts World Sentosa
6. Hong Hu Restaurant, 95 Beach Road, #01-01 (2nd offence)
7. Mrs Pho, Vivocity, #B2-29
8. Nakhon Kitchen, Vivocity, #B2-23C
9. Riverwalk Tandoor, 20 Upper Circular Road, #B1-38
10. Tai Yuan (Singapore) Business Development Pte. Ltd., 163A Gangsa Road #01-01
11. The Coffee Bean & Tea Leaf, East Wing, Suntec City, #02-603/604
12. V6 Foodcourt Holdings Pte Ltd, 678A Choa Chu Kang Crescent, #01-01 (Multi-Storey Carpark)
13. Yen, 39 Duxton Hill

Additional inspections were conducted from Oct 2 to Oct 3 across 77 F&B outlets in known hotspots.

Of these, four were found to have breached safe management measures.

The breaches involved groups of more than five seated together or intermingling between tables, seating groups of customers less than 1 metre apart and the serving and consumption of alcohol past 10.30pm.

Although the majority of patrons observe safe management measures, a minority continues to breach them, said MSE, adding that those who breach the safe management measures will face enforcement action, such as fines, without further warning. 

“The Government will continue with enforcement checks at F&B outlets around Singapore to ensure that they remain safe spaces for all,” said MSE. 

“We urge patrons to be socially responsible and observe the SMMs. Agencies will not hesitate to take enforcement actions against both patrons and premises that do not comply with SMMs.”

21 INDIVIDUALS FINED S$300 EACH

A total of 21 individuals will also be fined S$300 each for not observing safe management measures at F&B outlets on Oct 2 and Oct 3, said MSE.

These breaches involved gathering and sitting in groups of more than five, intermingling between tables and not putting on masks promptly after eating or drinking. 

The breaches by these individuals were observed in F&B outlets at Resorts World Sentosa, Boat Quay and Clarke Quay.

“Masks should be worn at all times unless when eating or drinking, or doing strenuous activities, regardless of premises. In particular, dining is an activity that involves considerable risks because people are gathered in an enclosed space, without their masks on, and for a prolonged duration,” said MSE.

“While we understand that diners tend to continue their conversations and interaction after meals at F&B outlets, they should do so with their masks on to prevent the spread of droplets.”

F&B establishments were allowed to resume dine-in services from Jun 19 under Phase 2 of Singapore’s reopening, subject to safe management measures.

Last week, 32 diners were fined S$300 each for flouting COVID-19 safe management measures, eight F&B outlets ordered to close, and 14 F&B outlets fined for various breaches.

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Air travel bubbles, more green lanes part of plans for Singapore to ‘revive’ Changi Air Hub amid COVID-19: Ong Ye Kung

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SINGAPORE: Pursuing more green lane arrangements and negotiating air travel bubbles with countries whose COVID-19 infection rates are low were among the plans outlined by Transport Minister Ong Ye Kung on Tuesday (Oct 6) to “revive” Changi Air Hub.

Mr Ong delivered a ministerial statement in Parliament on the Government’s strategies for the aviation sector, which has been hit hard by the COVID-19 pandemic.

Taking “proactive steps” to revive Changi Air Hub is a “top national priority”, said Mr Ong.

However, he pointed out that there was a need to “manage expectations”.

“I need to manage expectations here. For members who are hoping that I’m about to announce some air travel resumption and even possible December holiday destinations, I am sorry I will disappoint you,” he said.

“The key is to make sure we stay safe and manage the risks. We have gone through quite a bit, including a painful circuit breaker, to arrive at the stable situation we have today. And we must not give that up.”

READ: COVID-19: Rigorous testing could help revive travel but challenges remain, say experts

Mr Ong added that COVID-19 testing capacity is no longer a “major constraint”, with Singapore “on track” to increase testing capacity to 40,000 tests a day by November. Currently, about 27,000 people in Singapore are tested daily, he said.

Changi Airport has already set up a facility to swab up to 10,000 passengers a day. In the next few months, there are plans to set up a dedicated COVID-19 testing laboratory at the airport to support aviation recovery, said Mr Ong.

“Testing is therefore the key to unlock air travel. With COVID-19 around for a while, the emerging international practice is to get tested before travel, not different from us going through security, having our bags checked, before we board a plane,” said Mr Ong.

MORE GREEN LANES FOR BUSINESS TRAVELLERS

Singapore will continue to pursue reciprocal green lane arrangements with partner countries or regions, said Mr Ong.

These are restricted to a small group of essential business and official travellers, who will be subjected to pre-departure and on-arrival COVID-19 tests to ensure that they do not carry the virus.

These travellers will also have “controlled itineraries” to minimise any residual risk of community spread, the minister said.

Currently, Singapore has such arrangements with Brunei, China, Japan, Malaysia, and South Korea.

READ: Singapore and Japan launch ‘green lane’ for business, official travel on Sep 18

Singapore will also continue to facilitate passenger transfers at Changi Airport, said Mr Ong.

“As an air hub, about a quarter of our passenger volume at Changi are transfers, meaning the passengers do not clear immigration and are using Changi Airport as an interchange to get to their final destinations,” he explained.

“On a weekly basis, we are now serving about 2,500 transfer passengers, and we expect the numbers to rise steadily. But this is still a small fraction of what we used to serve. We have put in place robust safeguards and no Singaporean has become ill as a result of these transfers.”

Since June, about 27,000 passengers have transferred safely through Singapore, added Mr Ong, in response to a question from Ang Mo Kio GRC Member of Parliament (MP) Gan Thiam Poh.

UNILATERAL REOPENINGS ARE A “STANDING INVITATION”

Singapore also should be prepared to lift border restrictions to countries and regions with “comprehensive public health surveillance systems”, and comparable incidence rates to Singapore, said Mr Ong. 

“We already know who they are. And at the same time, we should also lift our travel advisory for Singapore residents travelling to these countries and regions,” he added.

“Purely from an infection risk point of view, the risk of a traveller from these places carrying the virus when they arrive at Changi Airport, is no higher than that of a Singapore resident coming from Jurong or Sembawang, because we are of the same incidence rate, same risk profile. But as a precaution, we will subject these travellers to a COVID-19 test, to ensure they are free from the virus.”

READ: New Zealand aware of Singapore’s intent to establish travel, advisory to residents remains unchanged

The governments of these countries can then decide if and when they want to open their borders to travellers from Singapore, said Mr Ong.

Last month, Singapore opened up unilaterally to travellers from Brunei and New Zealand. A reciprocal green lane with Brunei has since been established.

Singapore also lifted border restrictions for some travellers from Vietnam and Australia, excluding Victoria state.

READ: COVID-19: Singapore to lift border restrictions for some visitors from Australia, Vietnam

“We do not expect big numbers in the short term, because these countries currently discourage or restrict travel for their residents,” he added. 

“But notwithstanding this, such unilateral opening is still meaningful, because it is like a standing invitation. Although the other countries are not ready to lift their restrictions now, Singapore can be top of mind when they are ready eventually.”

AIR TRAVEL BUBBLES A POSSIBILITY

Singapore will also negotiate air travel bubbles with safe countries and regions, said Mr Ong.

These air travel bubbles are for general travellers and have no requirements for a “controlled itinerary”. These are different from reciprocal green lanes, which are for official and essential business travel. 

“While we should establish (air travel bubbles) only with safe countries and regions, we can further manage risks by setting a quota on the number of travellers per day and ensuring that everyone abides by COVID-19 test protocols,” said Mr Ong.

“We also require travellers to apply for an air travel pass before their journeys, to allow us to plan for their arrivals, and throttle down the numbers, reduce the quota, if the epidemic situation changes.”

Mr Ong noted how Hong Kong has announced its intention to establish such air travel bubbles with several countries, including Singapore. Singapore hopes to commence discussions with Hong Kong and other partners soon, the minister said.

Changi Airport passengers check in (2)

Passengers queue at a check-in counter at Singapore Changi Airport on Jun 8, 2020. (File photo: AFP/Roslan Rahman)

The Ministry of Transport will also explore other “practical schemes” as it seeks to open borders, said Mr Ong.

“This is especially important for travellers from countries which are economically important to us, but with higher infection rates,” the minister said.

“In particular, we recognise that the requirement of having to serve a full 14-day (stay-home notice) in a hotel, will deter most travellers from wanting to come to Singapore. So we have to facilitate the visits without such an onerous restriction,” Mr Ong added.

“For example, we can replace the 14-day (stay-home notice) in a hotel with new requirements, such as a more stringent and repeated test protocol … we can segregate them from the rest of the community … we can closely track their movements while they are here.”

The global aviation sector has been severely crippled by the COVID-19 pandemic with strict border restrictions limiting travel, causing a plunge in revenue and an increase in layoffs by airlines and related businesses.

Singapore Airlines (SIA) Group reported in May the first annual net loss in its 48-year history and has said it will cut about 4,300 positions, affecting around 2,400 staff. 

One of the initiatives SIA had considered recently was “a flight to nowhere”, as a way of generating revenue, noted Mr Ong.

While it has since become a “moot point” because SIA decided to scrap the plan, Mr Ong said that the Ministry of Transport would have tried its best to support the airline “whichever way SIA had decided”.

“But what I will not contemplate is to impose on them an environment tax at this time, as Associate Professor Jamus Lim indicated in his question, because that will worsen the crisis for SIA,” said the minister.

READ: Singapore Airlines Group to cut about 4,300 positions as COVID-19 batters aviation industry

Comparing the airport to the “lung of Singapore”, Mr Ong stressed its importance to Singapore’s economic growth.

“Just as a lung takes in oxygen and vitalises every part of the human body, the airport connects Singapore with the outside world, and energises every sector of our economy,” said Mr Ong.

“So when a company puts a significant investment in Singapore, one key reason for them to do that is our superior air connectivity, because that means customers, suppliers, partners, key executives, they can travel in and out of Singapore easily. They can come in from any part of the world, come to Singapore and then connect to another part of the world. Our status as a hub, as an air hub, makes that possible.”

And just as Singapore has opened up following the circuit breaker, it will do the same with international borders, said Mr Ong.

“It will be the same with our international borders, to open up step-by-step, carefully, safely, steadily,” he said.

“What is at stake is not just hundreds of thousands of jobs, but our status as an air hub, Singapore’s relevance to the world, our economic survival, and in turn, the ability to determine our own future.”

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StarHub and U Mobile successfully conduct cross-border 5G trial

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StarHub and Malaysian telco U Mobile successfully completed a multi-party, roaming video conference call using 5G SA (standalone) technology, according to their joint statement released today.

If you’re wondering why a cross-border video call is such a big deal, that’s because the call was made on 5G networks that do not rely on 4G infrastructure (hence the ‘standalone’ nomenclature).

That, and it was among four users at the same time, and it was ‘lag-free’ and ‘super-clear’ according to the trial participants.

The test was conducted with two StarHub and two U Mobile SIM cards via popular messaging apps on 5G-ready smartphones.

The StarHub SIM cards were in Malaysia, while the U Mobile ones were in Singapore (hence the roaming aspect from both ends).

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Goh Jin Hian, son of Goh Chok Tong, steps down as Cordlife chairman amid lawsuit

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Goh Jin Hian has left his post as chairman of Cordlife Group with immediate effect, although he continues to serve as an independent director.

GOH Jin Hian has left his post as chairman of Cordlife Group with immediate effect, although he continues to serve as an independent director.

This is in view of Inter-Pacific Petroleum’s (IPP) judicial managers (JMs) having sued Dr Goh in relation to an alleged breach of director’s duties, said Cordlife in a filing late Monday night.

Dr Goh, the medically trained son of former Singapore prime minister Goh Chok Tong, is thus stepping down as chairman “to devote more time to his personal affairs”.

In the meantime, Ho Choon Hou, vice-chairman and independent director, has been named the acting chairman of the mainboard-listed cord-blood banking services company. Dr Ho will remain as an independent director.

Deloitte & Touche, the JMs of insolvent marine fuel and cargo trader IPP, filed the suit against Dr Goh in the Singapore High Court last Friday night.

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I try the $10.90 ShakeMeister burger from Shake Shack that comes with a satisfying crunch with every bite

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Critically acclaimed and award-winning. These are the descriptions used to describe this somewhat humble-looking burger that was the judges’ number one choice at the 2014 South Beach Wine & Food Festival’s Burger Bash.

The burger was created after countless fans of the chain asked for onion rings to be added to the menu. Shake Shack did one better and added crispy, beer-marinated fried shallots to their classic burger (with the unique ShackSauce) and birthed the ShakeMeister burger. 

While it has been a hit with customers, it is always only available in limited-edition runs, somewhat like the McDonald’s prosperity burger that only appears in Singapore every Chinese New Year. 

As someone who frequently recommended friends going overseas to give Shake Shack a shot even before the brand landed in Singapore, I was curious to see how this version of the burger would measure up.

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Beauty salons admit to unfair practices after customer complaints

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SINGAPORE: Three beauty salons have admitted to committing unfair practices after customer complaints were lodged against them.

The Consumers Association of Singapore (CASE) on Tuesday (Oct 6) said it has signed voluntary compliance agreements with three salons: Organic Salon, Spacio TCM Wellness and the Four Seasons Beauty Salon. 

Such agreements are voluntary documents signed by businesses that admit to committing unfair practices under the Consumer Protection (Fair Trading) Act.

Under the terms of the agreement, the three salons have “committed to cease their unfair practices”, and have agreed to offer a five-day cooling off period for consumers to cancel their contracts, said CASE. The salons will also compensate affected customers.

Another beauty company, Natural Beauty Resources, was referred to the Competition and Consumer Commission of Singapore for investigation after failing to sign a voluntary compliance agreement with CASE.

The association said consumers complained that the salons had made false or misleading claims, and exerted “undue pressure or influence” to enter into a transaction.

Complaints were filed against the four beauty salons between Jan 1, 2019 and Aug 31 this year.

CASE complaints against beauty companies

Number of consumer complaints (filed, assisted and counselled) against each entity from Jan 1, 2019 to Aug 31, 2020. (Table: Consumer Association of Singapore)

“In general, consumers complained that they were subjected to various aggressive pressure sales tactics to buy treatment packages,” said CASE.

“In some instances, consumers complained that they were led to believe that they were paying promotional prices for treatments, but were subsequently pressured to purchase higher end treatments at higher prices.” 

Some consumers also complained that the salons charged them for additional treatments or packages without their expressed consent.

Under the Consumer Protection (Fair Trading) Act, it is an unfair practice for a supplier to make false or misleading claims and to exert undue pressure or influence on a customer to enter into a transaction. It is also an unfair practice to assert the right to payment for providing unsolicited goods or services. 

The beauty industry has “consistently ranked” among the top three industries in terms of complaints received by CASE, the consumer watchdog said.

“CASE is monitoring the beauty industry very closely and will not hesitate to take the necessary actions provided for under the CPFTA against companies that engage in unfair practices,” it added.

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Trial opens: PM Lee Hsien Loong's defamation suit against blogger Leong Sze Hian

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SINGAPORE – Prime Minister Lee Hsien Loong is in the High Court on Tuesday (Oct 6) for the start of a four-day hearing in his defamation suit against blogger and financial adviser Leong Sze Hian.

PM Lee, who is represented by Senior Counsel Davinder Singh from Davinder Singh Chambers, will enter the witness box to give evidence and be cross-examined at the hearing, which is presided over by Justice Aedit Abdullah.

Mr Leong is represented by lawyer and opposition politician Lim Tean from Carson Law Chambers.

PM Lee sued Mr Leong over a post the blogger shared on his Facebook page on Nov 7, 2018, which contained a link to an article by Malaysian news site The Coverage.

The article contained allegations that former Malaysian prime minister Najib Razak had signed “secret deals” with PM Lee in exchange for Singapore banks’ help in laundering money from scandal-ridden Malaysian state fund 1Malaysia Development Berhad, or 1MDB.

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Singaporean YouTubers posting in Chinese told to be less 'cheena'

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Although the national language of Singapore is Malay, you’re just as likely to hear its three other official languages – English, Mandarin Chinese and Tamil – on the streets of the multicultural nation. Many street signs are in all four languages.

Despite this, the city state’s diverse make-up isn’t reflected in its list of top YouTubers – most of Singapore’s popular content creators cater to an English-speaking audience.

Sisters Tiffanie and Michy Lim do not, though. They run TiffwithMi, a YouTube channel where they upload beauty tutorials, shopping hauls, and other slice-of-life content to their audience of 645,000 subscribers – and they do it all in Mandarin.

“Singapore is a multiracial country,” the pair tell the Post. “We should have even more variety when it comes to YouTubers, but why do we only have English-speaking content creators? That struck a chord with us and inspired us to switch to Chinese.”

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Phase 3 roadmap to be unveiled in coming weeks: DPM Heng

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SINGAPORE – More details on when Singapore will enter the third stage of its phased reopening will be released by the multi-ministry task force in the coming weeks, said Deputy Prime Minister Heng Swee Keat on Monday (Oct 5).

This roadmap will include the expected timeline for moving to phase three, changes to current regulations on the size of group gatherings, and participation at mass events, Mr Heng told Parliament.

He was giving a ministerial statement on an overview of the progress of Singapore’s fight against Covid-19, its fiscal position, and strategies for the country to emerge stronger from this crisis.

Phase two of Singapore’s reopening was meant to last for several months even as more measures are lifted, while phase three is the “new normal” until a vaccine or treatment is found for Covid-19.

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