Product safety regulator Enterprise Singapore warned consumers to stop using 17 models of ceiling fans that are being recalled by Elmark Marketing because of potential safety hazards.
In a media advisory released on Monday 23 December 2019, the safety authority “advises consumers to stop the use of 17 models of ceiling fans by Elmark Marketing (Elmark) due to potential safety hazards such as electrocution, falling hazard, laceration and fire.”
Enterprise Singapore said while it received no reports of injuries, it advised consumers to “exercise caution” as the fan models did not meet the regulated product safety requirements.
Elmark Product Recall: 17 Ceiling Fan Models Recalled
The 17 recalled models are: AC 4054, E502 Aeratron, EC 888, EC 999, ED 866, EL03 Cane, EL03 Leaf, ELS 52 HHA, EL 3888 Elegant, ES 380S, ES 803, ES 803 Mini, Fanaway, Fantasy UFO 38, V6 Mini, V8 Jazz and VIP 99.
SINGAPORE – More than 500 units of ceiling fans from 17 models by Elmark Marketing could pose safety problems such as potentially falling, electrocuting someone or causing a fire, product safety agency, Enterprise Singapore, said on Monday (Dec 23).
Fan blades could also come loose when in use and cause cuts.
No reports of injuries have been made.
All the affected models did not meet safety standards and Enterprise Singapore said it was alerted after an Elmark fan blade broke when in use. This prompted further checks.
Elmark is recalling the 17 fan models and has posted a notice on its website to inform customers that they can trade in an affected model for a $150 voucher.
It said the 17 models were unregistered and sold without a valid safety mark as required for controlled goods under the Consumer Protection Regulations.
“These (17) models were not tested to safety standards in accordance with the Consumer Protection (Safety Requirements) Regulations by Enterprise Singapore,” it said.
Elmark’s website says the company – which was established in 1988 – distributes ceiling fans in Singapore and Malaysia.
With the launch of SmartSupport Lite from StarHub, even those on the telco’s cheapest, no-contract, SIM-only plans can be assured of device care even if they had purchased their phones from other local authorised dealers.
SmartSupport was introduced in 2013 by StarHub in Singapore as a mobile phone after-sales support service in collaboration with Asurion.
The new SmartSupport Lite service is an extension of SmartSupport, which is a popular add-on among customers.
How it works
For S$8 a month, users need only to subscribe to SmartSupport Lite via the My StarHub App on their mobile phones in less than 10 minutes. They will receive confirmation within seven days if they have been successful.
Upon successful activation of SmartSupport Lite, for any reason and at any time, customers can raise a swap request through a dedicated hotline, which operates round the clock (24/7 hotline -800 852 6030 or +65 6822 2255).
Three elderly shoppers fell while they were on an escalator in Northpoint City mall on Sunday.
The incident prompted members of the public to manually switch off the escalator, a mall spokesman told The New Paper yesterday.
The Singapore Civil Defence Force said that four people were taken to Khoo Teck Puat Hospital, two of whom had head injuries.
TNP understands that the injuries were minor.
The mall spokesman said that the incident happened at around 5.30pm when three shoppers in their 60s and70s fell and sustained injuries on an upward-moving escalator at Northpoint City’s South Wing.
Members of the public who saw the incident then brought the escalator to an emergency stop.
The mall spokesman added: “Security personnel and service staff on-site attended to the shoppers and administered first-aid treatment to their injuries.
“Arrangements were made by the staff for the group of shoppers to receive further medical assistance, and they were taken to a nearby hospital shortly after.”
SINGAPORE: In a corner on the third floor of Lucky Plaza lies a hardware store that some have described as “the shop that has it all”.
Inside, display shelves carry a dizzying array of home repair tools and products, ranging from nails and bolts in various shapes and sizes, hand and power tools, to electrical and pipe fittings. More supplies and boxes line up the walls from floor to ceiling.
“We try to carry a wide range of stocks,” said the second-generation owner of Handyman Centre who preferred to be known only as Mr Tan. “So we have to be really compact, which means (our store) may not look as nice as shops in the shopping centres.”
That did not seem to matter for customers, such as Mr Phil Walter who was checking out gardening tools. “Despite the size, this is the shop that has it all,” he said.
But even then, the store, founded by Mr Tan’s father in the 1970s, has seen better days.
Business has become “very erratic” over the past decade, said the second-generation owner, with competition from e-commerce being a reason.
“We’ve had people coming in to ask if we sell something. They have a look and ask questions, then (leave to) buy online.”
The Handyman Centre, tucked in a corner on the third floor of Lucky Plaza, has its own loyal following built up over the past four decades. (Photo: Tang See Kit)
The other reason is the lack of a Do-It-Yourself (DIY) culture here.
While step-by-step videos online have spurred some to try things out on their own, “there is a limit as to what people can do” given the space constraints in HDB flats, said Mr Tan.
“DIY is about really building something, not just hanging a picture or replacing a light bulb … The community remains very small here,” added the 64-year-old.
“VERY SUNSET” INDUSTRY?
These are not just hurting the independent hardware stores; even bigger players have been hammered.
Once a familiar sight in many shopping malls, home-grown retail chain Home-Fix closed down all of its stores earlier this month as it undergoes interim judicial management.
At its peak, the family-run business had 26 stores islandwide. But amid rising costs and dropping sales, some of these stores have struggled to turn a profit, reported the Business Times.
Home-Fix may have also over-extended itself with new ventures, such as selling high-end furniture and opening a concept store that carried exclusive brands of cookware and tools, said experts and industry players.
The firm is currently in talks with potential investors and mulling a return in a “very different form”, co-founder Low Cheong Kee told CNA in an interview.
Associate Professor Lawrence Loh from the National University of Singapore (NUS) is expecting more hardware retailers to pull down the shutters in this “very sunset” industry.
In particular, retail chains like Home-Fix that have been “caught in a no man’s land of increasing costs, falling customers and rising competition”, he added.
This is because apart from challenges – such as niche demand in Singapore where busy lifestyles and the convenience of engaging a handyman go against a DIY culture, as well as more industry-wide woes like e-commerce and a sluggish economy – that are plaguing all hardware stores, the likes of Home-Fix has had to contend with ever-increasing rent in shopping malls.
“To survive, they will have to charge more,” said Assoc Prof Loh. But this premium pricing means losing out to neighbourhood retailers that offer similar products at better value. “(Home-Fix) has completely lost its proposition,” he added.
Experts that CNA spoke to said Home-Fix’s woes are a “wake-up call” for its closest competitor, Selffix.
“Selffix operates in a model similar to that of Home-Fix,” said Mr Samuel Tan, the course chair of the retail management diploma course at Temasek Polytechnic.
“Without in-store service staff who are knowledgeable in hardware, customers may not have a good reason to patronise these stores.”
On the other hand, hardware retailers in the neighbourhood estates “would have a better advantage” due to their convenient locations and affordable pricing.
Added Mr Tan: “The services provided by these neighbourhood stores are also more personalised than those in the malls. The shop keepers are also able to provide expert advice.”
NOT DOOM AND GLOOM: SELFFIX
Interestingly, Selffix opened its 14th outlet at the basement of Great World City last Friday (Dec 20) – marking its third new store opening this year.
Speaking to CNA before the opening, its director John Teo candidly admitted the challenges facing his industry, but he also said that the strategy of expanding in shopping malls may not be doomed for failure.
“There’s still a need for physical stores so that customers can see and touch the items. We also want to provide the convenience of store pick-ups for online orders.”
Selffix plans to maintain the number of its brick-and-mortar stores at around “13 or 14”, which means it will not hesitate to close down underperforming stores, said Mr Teo.
Its venture into e-commerce, with the set-up of its own website and partnering other e-marketplaces like Lazada, has also paid off. Online sales registered a double-digit increase from last year.
Other strategies that the retailer is working on include keeping a lean workforce of about 70 people and adding “exclusive” home appliances to its store offerings.
But Mr Teo said Selffix is not delusional, as the exit of the company’s biggest competitor suggests “big challenges” present in the industry.
“But at this present moment, we want to hunker down and just do what we know best … (It’s) quite sad that they believe Selffix will be next but all is not so gloomy,” he told CNA.
“I think if we continue to have good outlets and introduce new products to our stores, there should still be money to be made.”
This shows a Selffix store at Nex shopping centre. The DIY chain opened its 14th store at Great World City on Dec 20, 2019. (Photo: Tang See Kit)
Another retailer that disagrees with the “very sunset” industry outlook is Mr Dennis Chua, who has been running 1st Prize Home DIY at Parkway Parade since 1984.
“There will always be wear and tear, and replacements needed at home that will be too minor to engage a handyman. You just have to do it yourself,” he told CNA in Mandarin. “That is why DIY tools and products will not become obsolete, like CDs.”
Singaporeans, especially the younger generation, also still prefer shopping in a comfortable and fuss-free environment, such as that in a mall, he added.
While the rent for his store currently makes up about half of the business’s operating cost, Mr Chua said small retailers like him have ways to keep other expenses low and stay afloat.
“Running my own business will mean that I try to manage as many things as possible on my own, together with two other staff. But thankfully, I only have one store so it’s not too difficult to manage costs.”
This hardware store has been up and running at Parkway Parade since 1984. (Photo: 1st Prize Home DIY)
NEIGHBOURHOOD STORES SEE OTHER CHALLENGES
Over in the heartlands, while experts think that small family-run hardware stores have advantages over their bigger counterparts, those that CNA spoke to did not seem to share the optimism.
Mr S. Tan, who sells home DIY tools in an HDB estate in Tanjong Pagar, said they do not necessarily benefit from lower rental and operating costs. He had taken a five-figure loan to start his business in 2011 and only managed to repay that two years ago.
Meanwhile, neighbourhood stores continue to face the struggle of attracting younger customers.
“There may be customers but it’s mainly the middle-aged and above. This group will eventually decrease then what will happen to us,” said Mr Teo Chew Sen who has been working at a hardware store in Toa Payoh for the past two decades.
Hardware stores in the HDB estates have also had to contend with the rise of generalised budget stores, which have added home-improvement tools to their offerings and attracted price-sensitive consumers.
“(The store beside me) used to be a traditional hardware store and we were fighting until they retired,” said Mr Tan.
“Then came another two budget shops under the same HDB block … It’s tough but no choice, we got to face the music.”
Pipe fittings displayed at Handyman Centre. (Photo: Tang See Kit)
ANOTHER THREAT: NO SUCCESSOR?
For his store at Tanjong Pagar, Mr Tan intends to keep at it for another ten years until he retires. His children have no interest in taking over the business.
This issue of succession is echoed by other independent hardware shop owners.
“In about 10 to 13 years’ time, I will want to retire but my daughter isn’t interested in my store,” said 57-year-old Mr Chua.
Handyman Centre’s Mr Tan said his daughter has expressed “some interest” in taking over. “But I said no,” he told CNA.
This is because running a retail store involves long hours and hard work. Operating a hardware store also requires experience and knowledge of the various tools.
“You’ll need to know how to use a tool or if a customer comes in with a problem, you know what solution to suggest,” he said. “It’s not so straightforward.”
They’re a common sight at our housing estate’s void decks, lounging on various comfy spots as we get on with our daily lives.
But are Singaporeans ready to welcome cats into their Housing Development Board (HDB) flats?
That’s the question Nee Soon GRC MP Louis Ng wants to raise in Parliament next month.
In a Facebook post on Sunday (Dec 22), Ng, who is also the founder and chief executive of animal welfare group ACRES, wrote: “I do think it is time to review the rule of not allowing people living in HDB flats to keep cats.”
“I’ve spoken up about this for many years and will raise this in Parliament. Let’s debate this.”
SINGAPORE – A property agent was fined $27,000 and suspended for 10 months for altering documents to collect additional commissions when he was not authorised to do so.
The Council for Estate Agencies (CEA) said on Monday (Dec 23) that its disciplinary committee fined property agent George Peh Meng Woon for three charges in relation to breaches of the council’s code of ethics and professional client care.
Peh, 45, who is from KF Property Network, also had his property agent registration suspended for 10 months over the three charges.
The suspension started on Monday, the CEA said in a statement.
Peh was formerly a property agent with DTZ Property Network (DTZ) when he committed the breaches. He pleaded guilty to three charges of altering documents without DTZ’s authorisation to disguise and obtain commissions of $5,140, $29,040 and $21,699 as property management fees.
In total, Peh received $64,664 from these transactions as well as co-broking fees, which was about seven times more than what he would otherwise have received.
He also failed to declare the additional commissions to DTZ.
SINGAPORE – An assistant service engineer, who had unprotected sex with his 15-year-old stepdaughter in a car after he picked her up from school, was sentenced on Monday (Dec 23) to three years’ jail.
The 41-year-old Singaporean pleaded guilty last month to one count of having sex with the underage girl and according to court documents, he committed the offence “with her consent”.
A second similar charge was taken into consideration during sentencing.
He cannot be named as a gag order has been imposed to protect the girl’s identity and The Straits Times understands that he is still married to her mother.
The girl referred to the man as “uncle”.
Deputy Public Prosecutor Derek Ee had earlier told District Judge Teo Guan Kee: “The accused stated that he initially treated the victim as his stepdaughter.
“However, as time went by, they gradually became closer and often texted each other. This eventually led to the accused having sex with the victim.”
The man picked up the Secondary 4 student from school at around 12.30pm on Jan 25 this year.
SINGAPORE – A former employee of a Changi Airport unit was charged on Monday (Dec 23) after receiving bribes of more than $200,000 from a director of an information technology (IT) firm.
James Lim Liong Ghee, 45, was an associate director at Changi Airports International and a former IT manager at hedge fund firm Dymon Asia Capital.
He had allegedly received cash gratification amounting to $215,237 from Ng Soon Weng, 45, director of IT company First Tel Tech, who was also charged on Monday.
He allegedly received the bribes on 98 occasions, as a reward for furthering the business interest of First Tel Tech with Dymon and Changi Airports International.
According to court documents, Lim was bribed on various occasions from 2015 to 2017.
In addition, Lim was charged with conspiring with Ng and another person to forge five quotations for the purpose of cheating Changi Airports International into awarding contracts to First Tel Tech.
Lim also faced charges in relation to forging 11 quotations for the purpose of cheating Changi Airports International into awarding contracts to the IT company.
Apple’s ‘Today at Apple’ programme consists of educational sessions focused on Apple products but designed for all skill levels.
Photography, videography, coding, art and design are among the topics covered in the programme.
Earlier today though, a Mobile Legends: Bang Bang mini-tournament was held as part of their Code with Apple series.
The session explored app design with Mobile Legends developer Moonton, as well as gameplay strategies with professional esports team EVOS Esports SG.
Attendees could team up and compete with each other, and then partner with EVOS Esports SG for a final battle.
EVOS Esports SG talked about the event, saying:
It was a great experience being able to talk and share about esports at Today at Apple in Singapore. Apple created a great platform in bringing people together with the session and we are looking forward to the next one.
Lucas Mao, Director of Operations at Shanghai Moonton Technology also said:
