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New bus operator short of drivers

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A little over two weeks since Singapore’s newest bus operator began operations, it has found itself short of drivers, hit by an unexpected spate of resignations.

Go-Ahead announced yesterday that it had entered “short-term sub-contracting arrangements” with SBS Transit and SMRT Buses whereby the two would loan the British firm their drivers.

Go-Ahead, which rolled out its second tranche of bus services and took over management of the Pasir Ris Bus Interchange on Sunday, said a number of bus captains – though fewer than 20 – had left because of “the steep learning curve” of its interlining model, which requires them to drive at least two different routes a week.

They were all new to the public bus industry, said a spokesman, who added that the firm has scaled back interlining and adjusted the working schedules of its bus captains.

From today, SBS Transit will deploy 30 bus captains to drive bus services 358 and 359, currently operated by Go-Ahead from Loyang Depot, for two months.

The fourth bus operator here will also be getting 10 bus captains from SMRT Buses.

A spokesman for the Land Transport Authority (LTA) said it had approved the arrangement.

“LTA will work with Go-Ahead, SBS Transit and SMRT Buses to ensure that commuters continue to be provided with regular bus services while Go-Ahead actively recruits more bus captains,” she added.

Go-Ahead currently has 38 bus captains who are undergoing training and will begin driving in the coming weeks, and is actively sourcing 50 more to sustain its service levels.

“This move is about ensuring commuters continue to receive a service they can rely on. I am grateful to SBS Transit and SMRT Buses for their support and we will work towards recruiting and training more bus captains so as to take care of the journeys of commuters,” said Go-Ahead Singapore deputy chairman David Cutts.

In a Facebook post, National Transport Workers’ Union executive secretary Melvin Yong said that the union was working closely with the bus operators to “support the bus captains” as they began their new work arrangements with Go-Ahead.

“Our union leaders have been engaging the bus drivers from SBST (SBS Transit) and SMRT, to address any concerns and queries,” he said.

In response to queries, SBS Transit spokesman Tammy Tan said: “The welfare of commuters is always important. We will therefore assist as long as we are able to, while ensuring that we do not compromise the quality of our own services.”

SMRT Buses declined comment.

National University of Singapore transport researcher Lee Der Horng noted that Tower Transit, which won the first government bus tender, has not faced problems in holding on to its staff despite offering a pay package similar to Go-Ahead’s. “It’s not just about the salary,” he added.

He said Go-Ahead should have foreseen the shortfall earlier, adding that the firm would now have to work harder to attract new drivers.

Dr Lee said the news could also affect any future bids by Go-Ahead for public transport tenders by the Government, including the third tender for 26 routes operating out of the upcoming Seletar Bus Depot, which closes on Oct 6.

azhaki@sph.com.sg


This article was first published on September 21, 2016.
Get a copy of The Straits Times or go to straitstimes.com for more stories.

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Football: Fabregas downs Leicester in League Cup, Everton crash out

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LONDON – Cesc Fabregas made an emphatic point to Chelsea manager Antonio Conte as his double sealed a 4-2 win at Leicester, while Everton and Bournemouth suffered shock third-round exits from the English Football League Cup on Tuesday (Sept 20).

Fabregas has been limited to three substitute appearances in the Premier League since Conte took charge over the summer, but the Spain midfielder proved he can still be a game-changer with an influential display capped by the decisive two goals in extra-time.

Elsewhere, second-tier Norwich spoiled Everton’s impressive start to the season and inflicted Ronald Koeman’s first defeat as Toffees boss with a 2-0 win at Goodison Park.

Bournemouth were the other top-flight casualties as second-tier Preston won 3-2 thanks to a hat-trick from Denmark striker Simon Makienok.

At the King Power Stadium, Shinji Okazaki put Premier League champions Leicester ahead in the 17th minute when the Japan striker punished terrible Chelsea defending to head home from close range.

Okazaki followed his first goal since March with a second in the 34th minute as the 30-year-old’s strike into the turf bounced over Chelsea goalkeeper Asmir Begovic.

Gary Cahill reduced the deficit on the stroke of half-time, the defender heading home after being left unmarked at the far post from a Fabregas corner.

The Blues equalised four minutes after the interval through Cesar Azpilicueta’s blistering long-range effort.

Leicester had to play extra-time with 10 men after Marcin Wasilewski’s 89th minute dismissal for elbowing Diego Costa and Fabregas made them pay, finishing a flowing move in the 92nd minute and drilling home again two minutes later.

Everton are second in the Premier League but Koeman made six changes and his stand-ins were brushed aside by promotion-chasing Norwich.

The Canaries went ahead when former Everton striker Steven Naismith slipped as he went to shoot and inadvertently lobbed the ball into the net.

Josh Murphy’s superb strike from the edge of the area in the 74th minute completed the upset.

“I can’t criticise the players. We played well but weren’t clinical enough. The difference was Norwich were clinical with their two chances,” Koeman said.

At Dean Court, Makienok, who hadn’t scored in his previous 19 appearances, gave Preston the lead in the 10th minute before Bournemouth equalised through Lewis Grabban’s 53rd minute penalty.

Dan Gosling put the hosts ahead from close range in the 76th minute, only for Makienok to force extra-time in the 85th minute and then win it for Simon Grayson’s men in the 111th minute.

Lucas Perez’s first goals for Arsenal inspired a 4-0 rout of second-tier Nottingham Forest at the city Ground.

Gunners boss Arsene Wenger, who has never won the League Cup, made 11 changes from the team that thrashed Hull on Saturday and the understudies went ahead in the 23rd minute through a long-range effort from Switzerland midfielder Granit Xhaka.

Spanish striker Perez, who arrived from Deportivo La Coruna on transfer-deadline day, opened his Arsenal account in his third appearance with a 60th-minute penalty after a foul on Chuba Akpom.

Perez got his second in the 71st minute and Alex Oxlade-Chamberlain got Arsenal’s fourth in stoppage time.

Liverpool, last year’s beaten finalists, remain on course for a return to Wembley after a 3-0 win against Championship side Derby at the iPro Stadium.

Reds boss Jurgen Klopp made seven changes, including a debut for goalkeeper Loris Karius, but his team were still unstoppable as they took their goal tally to 19 in seven matches this season.

Estonia centre-back Ragnar Klavan took advantage of poor Derby defending to fire home in the 24th minute.

Philippe Coutinho doubled Liverpool’s lead in the 50th minute and Divock Origi put the result beyond doubt four minutes later.

Newcastle defeated Championship rivals Wolves 2-0, Leeds beat fellow second-tier side Blackburn 1-0, while Reading won 2-1 in another all-Championship clash at Brighton.

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Wednesday, September 21, 2016 – 13:02
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Robotic inspector to speed up building checks

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New buildings in Singapore may soon be inspected by a high-tech robot armed with laser scanners and cameras capable of spotting the tiniest cracks and defects.

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The Doctor is In: Staph Infections in the Gym and How to Prevent Them

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Staph is a word that gets tossed around martial arts gyms all over the world a lot, but not everyone knows exactly what it is, how one prevents it, and how it is treated. 

We got Doctor Warren Wang, longtime BJJ practitioner, gym owner, and ONE Vice President of Medical Services, to shed some light on this dangerous bacteria. This article is part of a series of regular columns by the veteran fight doctor.

Staphylococcus aureus, commonly known as Staph, is a bacteria that is frequently found in the nose, respiratory tract, and on the skin. Although S. aureus is not always pathogenic, it is a common cause of skin infections such as abscesses, respiratory infections such as sinusitis, and food poisoning.

In the context of a gym, we are most worried about skin infections and diseases. S. aureus can cause a range of skin disorders such as pimples, impetigo, boils, cellulitis, folliculitis, carbuncles, scalded skin syndrome, and abscesses. Search for more information on these disorders on the internet and you’ll find out how serious they can be, but be warned that it can be pretty graphic. 

Even more worrying is the emergence of antibiotic-resistant strains of S. aureus such as methicillin-resistant S. aureus (MRSA). This is a worldwide problem in clinical medicine, and thus possess a potential problem in the gym. After all, nobody would want to train or continue training in a facility that could lead to such serious skin infections. 

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Prevention

The spread of S. aureus (including MRSA) is generally caused via human-to-human contact. Emphasis on basic hand washing and proper academy cleaning are the most effective ways in preventing its transmission. 

Alcohol and bleach are the most economic cleaning agents to use in the academy. At my academy, the mats are mopped down with a diluted bleached mixture (1:100) before and after each class, as a higher concentration of bleach may be uncomfortable for the students during class. We also encourage our students to wash their hands and feet with soap before each session. 

In addition, athletes can choose to wear a long-sleeved rashguard and spats during training to prevent skin-to-skin contact, and a thorough shower with soap is highly recommended right after training. Athletes who suspect they have contracted a skin condition should discontinue training until they have been treated and cleared by a dermatologist or family medicine doctor.

Treatment

Antibiotics are the gold standard in the treatment of Staphylococcus aureus. Local infections such as furuncle and carbuncles can be treated by local incision and drainage under aseptic conditions and topical antibiotics. More diffused infections such as impetigo, folliculitis, and cellulitis need to be treated with proper skin care and oral antibiotics. 

More seriously, anyone with uncontrolled progressive infections including systemic symptoms of fever and chills needs to be admitted for intravenous antibiotic treatment.

It is imperative that we keep our skin clean and healthy. Athletes often forget to take care of their skin, brushing off little scrapes and cuts on the skin, as well as chapped heels and elbows, as minor inconveniences. 

However, hours and hours on the mat can lead to significant wear and tear on the skin. Proper cleaning, protection, and maintenance practices are critical to protect the body from the environment. 

Next month, we will discuss another common skin disease found in the gym, Ringworm. Until then, train hard, and train smart.

Doctor Warren Wang is ONE Championship’s Vice President of Medical Services. He is a member of the American Ringside Physicians, Taiwan Society of Emergency Medicine, and Taiwan Medical Association.

Doctor Wang has been an active part of MMA in Asia for several years, both as a resident medical consultant and referee for several organisations. He also owns and teaches at the Taiwan Brazilian Jiu-Jitsu Academy, and is the Chairman of the Chinese Taipei Jiu-Jitsu Association.

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The Doctor is In: Staph Infections in the Gym and How to Prevent Them
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Wednesday, September 21, 2016 – 13:16
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Chinese actress Lynn Hung registers marriage to Hong Kong businessman Ken Kwok

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Chinese actress Lynn Hung and her businessman fiance Ken Kwok have officially registered their marriage, Tencent’s entertainment portal reported.

The news comes six months after Hung, 35, confirmed her engagement to the 38-year-old younger brother of Hong Kong actress Kenix Kwok.

Hung didn’t give a date for the wedding, but told Apple Daily that she would start preparing for it after she is done with her filming in early November.

It will be her first time walking down the aisle and the second time for Kwok, who divorced his first wife Ami in 2013.

Hung and Kwok reportedly started dating in 2014, about a year after Hung and Hong Kong star Aaron Kwok ended their romance that was said to have lasted seven years.

huizhen@sph.com.sg

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Wednesday, September 21, 2016 – 13:01
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Unlicensed Chinese guides taking tourists on shopping sprees in Japan

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Unlicensed Chinese guides have been taking Chinese tourists on “bakugai” shopping sprees to tax-free shops and receiving sales commissions from some retailers, according to an investigation by national tax authorities.

In the past there have been problems with unlicensed tour guides coercing tourists on package tours into buying expensive goods.

But this is the first time that the national tax authorities have obtained a list of commission payments made to unlicensed guides, discovered after the authorities’ tax inspection into a company operating tax-free shops.

Many of the unlicensed guides have not been reporting sales commissions earned from this practice with their regular income to tax offices.

Photo: The Yomiuri Shimbun/ Asia News Network

The tax authorities inspected a company based in Shinjuku Ward, Tokyo, that operates a major tax-free shop chain. It operates branches mainly in Tokyo, Fukuoka and Sapporo, and hosts tourists on package tours in collaboration with travel agencies in China and South Korea.

According to sources, the Tokyo Regional Taxation Bureau obtained the list during the inspection.

The list included the names of dozens of guides and the amount of commission paid to each of them.

The bureau found that the company had paid guides who took tourists to their tax-free shops, and the travel agencies that employed the tour guides.

The amount paid by the company corresponded to the total cost of the tourists’ purchases.

The total paid out by the company for this practice in 2015 was more than ¥2 billion (S$2.7 billion).

People who work as tour guides for foreign tourists in Japan must possess a national vocational qualification as a licensed guide interpreter.

However, some travel agencies that organise bakugai tours in Japan get around this by using as volunteers guides from China who live in Japan, the sources said.

These unlicensed guides introduce tourists to tax-free shops and receive sales commissions in return.

A source linked to the company said: “We didn’t confirm whether the guides were licensed. It’s not rare that such guides earn tens of millions of yen annually. It’s difficult to attract large numbers of customers without the commission system, so we have no choice but to continue this practice.”

Sources in the industry revealed that other major tax-free shops have also paid commissions to tour guides.

Travel agencies in China, as well as Japanese travel firms operated by Chinese nationals, often employ unlicensed guides. Travel agencies benefit from this practice by offering discounted packaged tours and propping up their profits with the sales commissions earned.

As a result, it has become difficult for Japanese travel agencies using licensed tour guides to market their packaged tours to Chinese travellers.

The tax authorities’ investigation has so far found that the company operating the tax-free shops has reported the commission payments as business costs to tax offices. But many of the guides in question are unlicensed and have not reported their incomes to tax offices.

The tax authorities intend to begin investigations into dozens of unlicensed guides and to potentially impose additional taxes after conducting hearings to discover why income earned from sales commissions was not reported.

Tax-free shop

Retailers who are licensed to sell products to foreign tourists without charging consumption tax. At duty-free shops in airports, tariffs and alcohol taxes are also exempted. Some department stores, large-scale electronics stores and drug stores offer a tax-free service. As of April this year, there were 35,202 tax-free shops in Japan. Recently health foods and over-the-counter medicines have sold well at these shops.

Licensed guide interpreter

The vocational qualification for guiding foreign tourists, mainly to tourist spots, in Japan. Guides are required to pass tests for not only foreign languages but also Japanese history and geography. The pass rate is about 20 per cent.

As of April this year, there were about 20,000 registered licensed guide interpreters. About 70 per cent of them are English-speaking guides.

People without the license are prohibited from working as tour guides by law, with penalties for violators, including cash fines. The Japan Tourism Agency said that it does not know whether the penalty clause has been imposed in the past.

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Wednesday, September 21, 2016 – 12:42
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Thai boat tragedy blamed on submerged pole in river

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Overcrowding, the lack of sufficient life vests and a submerged pole in the river were factors in Sunday’s boat accident in the Chao Phaya River in the province of Ayutthaya, the Cabinet heard yesterday.

Government Spokesman Maj-General Sansern Kaewkamnerd said Transport Minister Arkhom Termpittayapaisith had informed the Cabinet about factors behind the capsizing, as the death toll rose to 28 yesterday.

“That pole is for a temple pier. When the water level in the river is not high, the pole is visible. But when the waters rise, it is submerged,” Sansern said.

The boat’s captain, who is now facing charges, said his vessel hit the pole before capsizing.

It is estimated that more than 100 people may have been on the ferry known as Sombatmongkonchai when it partially sank.

The boat, which was hired by a group of Thai-Muslims for a religious trip, capsized late in the afternoon on its return journey.

“We were so happy in the morning” was the title of a 90-second video clip on Fatima Khemmanee’s Facebook page.

The clip showed passengers, most of them dressed in yellow, smiling, singing and admiring the view along the river.

Other clips later showed passengers trying to help each other as the boat began to sink, while some showed people on shore trying to rescue victims.

As of press time, nine victims were still being treated in Ayutthaya Hospital.

Marine Department’s deputy director Nat Jabjai said a team of divers will inspect the vessel and salvage operations will begin.

“We found a very large crack [in the vessel] that is too large to fix,” he said, adding that the vessel will be dragged to the front of the Portuguese village.

“We can repair the vessel in that area because it is large and the waters are still. The crack will be sealed with rubber or metal plate before we pump out the water,” he said.

He said the vessel would be stored in the Sri Charoen shipyard in Ayutthaya.

More than 100 boats jammed the Chao Phraya River in Ang Thong province for several hours yesterday as officials tried to salvage the partially-submerged boat.

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Wednesday, September 21, 2016 – 12:42
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'Fraud of the worst kind': Prosecutors seek stiffer jail terms for City Harvest leaders

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Six City Harvest Church leaders who “committed fraud of the worst kind” should be put away for longer, prosecutors argued on Wednesday (Sep 21).

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Theft most common crime at Incheon Airport

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Theft was the most common crime reported at Incheon Airport, a report showed Tuesday.

According to data provided by the police to The Minjoo Party of Korea Rep. An Ho-young, 111 cases of theft was reported at South Korea’s largest airport last year. A total of 451 cases of crimes were reported during the period.

There were also 62 reports of misappropriation of lost items and 106 violations of aviation law, most of which involved passengers being reported after smoking during flights.

Other crimes included violence (31 cases), using counterfeit foreign currencies and the obstruction of businesses.

The data also showed that the number of crimes at the airport surged each year, from 383 in 2013 to 395 in 2014, 451 in 2015 and 216 from January to August this year.

The apprehension rate, however, remained low, the report said.

While all of those involved in cases of violence or aviation law violations were caught, only 56 per cent of theft cases were solved and 46 per cent of cases to do with the misappropriation of lost items.

The National Police Agency said that it plans to improve the installation of CCTV systems at isolated spaces.

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Wednesday, September 21, 2016 – 12:30
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Swedish companies can turn to Singapore to trial automation, advanced robotics: Minister

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Singapore is an ideal destination for Swedish companies to test innovations, and identified some specific areas: Automation and advanced robotics, as well as design thinking and technology, says Trade and Industry (Trade) Minister Lim Hng Kiang.

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