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54 complaints against furniture firm for breaching deals

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A furniture firm that was set up a year ago with $1 has disappeared, after collecting thousands of dollars from customers for goods that were never delivered.

Since April, 54 complaints have been lodged against the firm called Royal House (The Rome Gallery) for its failure to fulfil contracts ranging from $500 to $6,500, said the Consumers Association of Singapore (Case).

It urged consumers to be prudent in dealing with lowly capitalised or newly set up companies, noting that new firms “may lack the capital and the resources to continue their operations in the long term”.

This is the latest case involving prepayments – following the high-profile closure of gym chain California Fitness in July – which highlights again the lack of protection for consumers who make upfront payments.

Customers say the furniture retailer had been hawking its goods at furniture fairs up till as recently as July.

The following month, the firm’s chief executive and director Chia Meng Siang, who is also known as Gary, texted customers to say the firm could no longer operate as it had cash flow issues and “huge financial debt problems” due to “improper operation of the business”.

He added that he was “very guilty and very sorry” to customers who paid deposits or full amounts but did not receive their goods.

He did not respond to phone calls from The Straits Times.

An IT manager who wanted to be known only as Mr Yogesh, 41, paid $2,188 – the full amount – for a two-piece sofa set at a furniture fair at the Singapore Expo in June.

The sofas never arrived though the delivery date was pushed back twice.

When he visited the firm’s address at Woodlands Industrial Park, he found the office shut. He filed a complaint with Case and a police report.

“As a consumer, what’s my legal options? I can’t afford to find a lawyer to claim $2,188.

“Hiring a lawyer will cost more than that,” said Mr Yogesh who has joined a Facebook group with 25 other affected customers to share updates on the case.

Joanne Chong, 54, who sublet her rented warehouse at Woodlands to Royal House, told The Straits Times the firm owes her $5,000 in unpaid rent.

Case said in an alert on its website that consumers should be careful when making purchases, especially at furniture fairs, as organisers may not conduct in-depth background checks on the exhibitors.

Case executive director Seah Seng Choon advised consumers to pay only upon delivery of goods and, if a deposit is required, to negotiate to pay as low a deposit as possible.

mellinjm@sph.com.sg


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Friday, September 23, 2016 – 09:17
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Fighting busking misconceptions in Singapore

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They started out performing at weddings, restaurants and cafes. Now, you can find them performing in heartland areas like Hougang Mall.

Xian Za Ren Deng The ETC is a band of local buskers.

“We chose the name ETC for…

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Man arrested for alleged iPhone 7 online scam

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The 30-year-old suspect is said to have cheated at least 12 victims on a social media platform, believed to be Carousell. 

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57 per cent of S'poreans are on a diet

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If you look around to see what your colleagues are eating at lunchtime, it is probably not unusual to find someone who is on a diet.

In fact, a survey has found that about one in two, or 57 per cent, of Singaporeans follow diets that limit or omit certain ingredients, such as fats, sugar or meat.

The Nielsen Global Health and Ingredient-Sentiment Survey released yesterday polled more than 30,000 people online in 63 countries, including 514 people from Singapore.

But a smaller ratio of Singaporeans go on diets compared with the average of 64 per cent globally and 72 per cent in the Asia Pacific.

Dietitian Derrick Ong of Eat Right Nutrition Consultancy told The Straits Times this could reflect higher nutrition literacy in some Asian countries, especially Japan and South Korea.

“They’re more savvy about nutrition information, which is also more readily given by food manufacturers there,” he said.

The top three diets Singaporeans stick to are low/no fat (28 per cent); low/no sugar (25 per cent) and low/no carbohydrate (20 per cent).

Said Joan Koh, managing director of Nielsen Singapore and Malaysia: “The rising obesity rates, increasing number of adults living with diabetes and progressively less active lifestyles are critical motivations which nudged Singaporeans to relook their eating options and habits.”

But Mr Ong also warned that not all special diets are beneficial.

For instance, paleo diets – which are high in protein, low in carbohydrates and feature unprocessed foods – aim to return to a way of eating that mimics how early humans ate, in the belief that our bodies are better adapted for this diet.

But this has not been scientifically proven, he noted.

“Public education is important. Many people are still clueless about what to look out for in food labels,” he said. “People also need to be discerning of what is just a fad and what is sound advice.”

The survey also found what most Singapore respondents try to avoid are monosodium glutamate, or MSG, and artificial preservatives.

More than half the respondents said they were willing to pay more for food and drinks that did not have undesirable ingredients.

Ms Koh said more food retailers should offer healthier options.

“Adopting the right strategies in this growing health and wellness space will increase the chance for both food manufacturers and retailers to build a loyal shopper base and drive profits for their businesses.”

goyshiyi@sph.com.sg


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Friday, September 23, 2016 – 09:02
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Donation drive for widow left to raise 8 kids alone

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A 59-year-old security guard died from colorectal cancer, leaving behind eight children, the oldest being 15 and the youngest hardly six months old, and apparently not much means for his wife to raise them all, reported the Shin Min Daily News.

 

The wife of Shi Jinjian, however, conveyed her reluctance to seek help from the public when she spoke to the Chinese evening daily on Wednesday night at the wake of her husband at the void deck of Block 417 Ang Mo Kio Avenue 10.

“I will take life one step at a time from here,” said the woman, a 35-year-old Singaporean, still overwhelmed by the death of Mr Shi, who died early this week.

However, a young woman who came to know about the plight of the family through a friend has launched a donation drive for them by posting an appeal on Facebook. It was accompanied by pictures showing the children praying at the wake.

“The wife is the sort who thinks it improper to impose one’s troubles on others.

“Besides, she wants to protect the dignity of the kids,” the woman, who does not want to be identified, told My Paper yesterday on the phone.

“But we knew that she desperately needs help, given that there are so many children to look after,” said the woman, adding that the wife apparently has not been working.

According to the woman, her post was shared more than 1,400 times in hours.

A friend of hers had personally gone to the wake to give a contribution of more than $1,000.

She acknowledged that the Facebook campaign has limited reach and piecemeal donations are only of short-term help.

“Friends are coming up with better ideas and suggestions, such as approaching certain welfare groups,” she said.

Six of the eight children are under 10, with the two eldest being daughters now attending secondary school.

“Previously, they placed the kids aged 2 to 5 with the childcare centre,” a neighbour told Shin Min.

Said a female neighbour surnamed Wang: “Knowing that their life is difficult, I have earlier given their eldest kids school textbooks no longer needed by my children.”

The neighbours all took pity on the wife, saying it would be tough to raise eight children all by herself, reported Shin Min.

myp@sph.com.sg


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Friday, September 23, 2016 – 08:56
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Earthquake measuring 6.4 magnitude strikes southeast of Tokyo: USGS

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A strong earthquake with a preliminary magnitude of 6.4 struck southeast of Tokyo on Friday morning, the US Geological Survey (USGS) said.

The quake’s epicentre was 232 kms (144 miles) southeast of the Japanese capital at a shallow depth of 10 km (6 miles), the USGS said.

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Friday, September 23, 2016 – 08:39
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Police deny Brad Pitt probed for alleged child abuse

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Los Angeles – The Los Angeles Police Department denied on Thursday reports that Brad Pitt was under investigation for child abuse and said authorities had received no such allegations against the actor.

“We have no report in our record for any filings for Brad Pitt, we are not having any investigations regarding Brad Pitt,” police spokesman Lorenzo Quezada told AFP.

The LA County Department of Children and Family Services also denied that it had confirmed to any media outlets the allegations against Pitt.

“Contrary to what’s been published in several places, this office has not told anyone or confirmed that we are involved with any specific client as reported elsewhere,” spokesman Neil Zanville said.

He said his office was legally prohibited from discussing any ongoing investigations regarding any clients, celebrity or otherwise.

Several media outlets on Tuesday reported that Pitt had been verbally and physically abusive to at least one of his six children during an angry outburst that contributed to Angelina Jolie seeking a divorce.

According to the celebrity website TMZ, Los Angeles police began probing Pitt based on an anonymous tip received by the Department of Children and Family Services, as is systematic following any report of child abuse.

The report came days after 41-year-old Jolie filed for divorce from Pitt, 52, citing irreconcilable differences and seeking custody of their kids.

The source reportedly told authorities that Pitt began screaming and “getting physical” with his children on a private jet, possibly under the influence, and then continued ranting after the plane landed.

The split between two of the world’s biggest stars spells the end of “Brangelina,” one of Hollywood’s highest-profile celebrity couples.

The A-listers wed in France in August two years ago, but have been a couple since 2004. They have three biological and three adopted children together.

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Friday, September 23, 2016 – 07:51
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Cold Storage: Kettle Potato Chips at 40% Off, Milo, Dove & More from 23 – 25 Sep 2016

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KETTLE Potato Chips now $2.95 (U.P. $4.95) at Cold Storage till 25 Sep

Cold Storage: Kettle Potato Chips at 40% Off, Milo, Dove & More from 23 – 25 Sep 2016

Save 40% off Kettle Brand potato chips at $2.95 per pack (usual $4.95), 11% off Milo Ready-To-Drink Tetra Packs and more with Cold Storage’s 3-days offers valid till 25 Sept

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Bikini shoot in Bintan for Miss Universe Singapore finalists

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For some of the top 15 finalists of Miss Universe Singapore (MUS) 2016, it was their first time doing an overseas bikini photo shoot.

They were whisked away to the Indonesian island of Bintan for The New Paper assignment at…

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Yoga instructor accused of molest: 'No other student complained'

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He was friendly with his students and during lessons, would sometimes tap their shoulders and hold their necks and hands.

And he had done the same to the woman during group classes, the same person whom he was alleged to have…

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