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SINGAPORE – When 65-year-old Madam Lee picked up a call on her land line on Wednesday (Nov 13), she thought it was a Singtel customer service personnel who was contacting her about problems with her broadband connection.
The caller said he would rectify any problems with her Wi-Fi connection if she followed his instructions, and Madam Lee believed him.
This resulted in her staying on the call for over two hours, following the man’s detailed instructions on what to do on her computer.
This included her having to give the man – who she said did not sound Singaporean – remote access to the computer.
Over a two-hour period, the caller also had Madam Lee open her Internet banking account and give him some very personal information – including a one-time password and her latest transactions.
The caller even told Madam Lee that he would connect her to the “cyber police”. She was then connected to another scammer, who told her that her IP address was being used in various countries.
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