They might be spending 14 days in a 4-star hotel, but it was no luxe staycay.
People serving out their stay-home notices (SHN) in Park Hotel Alexandra complained of dirty toilets, used cutlery, as well as dust and hair, Today reported, citing interviews with at least four guests on Monday (Sept 21).
In response, the hotel told the online news outlet that it was “disappointed” to hear of the cleanliness lapses and sincerely apologised for the affected guests’ unpleasant experience.
It is investigating the issue and eager to rectify the situation and avoid any recurrence, it said.
The guests’ complaints included:
