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SINGAPORE – Immigration clearance systems at Tuas Checkpoint experienced a three-hour disruption on Saturday morning (Sept 7).
The Immigration and Checkpoints Authority issued an advisory on Facebook at about 5am that its immigration clearance system at Tuas Checkpoint was experiencing “intermittent slowness”.
It said the immigration clearance at the affected lanes progressively resumed from 7.20am.
“More resources were immediately deployed to manage the situation. Officers from the morning shift reported to work earlier, while our officers on night shift remained behind to assist in the clearance of travellers.
“ICA regrets the inconvenience caused to travellers and seeks their understanding and patience,” it said.
The systems disruption caused heavy traffic in the departure and arrival zones at the checkpoint, delaying travellers.
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