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Singaporeans may have a universal love for free things, but singer-turned-entrepreneur Sarah Aqilah learned the hard way that a $1 ice cream treat was not the way to this disgruntled customer’s heart.
Sarah, 36, was lampooned on social media after a series of customer service gaffes was made public in a Facebook post on May 20 by one Hardy Hzn.
Sharing screenshots of his conversations with Sarah, Hardy called her a “rude seller” and detailed his frustrations attempting to order some cream puffs from her home-based baking business.
Hardy had first contacted Sarah on May 11, but only finalised the order and delivery slot on May 13 after delayed replies on her part.
PHOTO: Facebook/muhammad.hadi.92102Sarah agreed to deliver the cream puffs on May 17 between 12pm and 8pm. However, the goods never arrived, Hardy said.
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