Tan Min-Liang responds to criticisms about requiring Razer Pay sign-ups to get free masks

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Objectively, Razer’s decision to give away millions of masks to Singapore residents is a generous gesture. 

But it’s been catching quite a bit of flak online over that fact that the initiative requires getting on board the company’s mobile e-wallet app, Razer Pay. 

Negative feedback started emerging after it was revealed that Singapore residents would be entitled to receiving a free made-by-Razer surgical mask each… but the catch is that they have to download the Razer Pay app and sign up for an account first. 

Once the account is verified, they will receive a digital coupon that can be scanned at one of Razer’s mask-distributing vending machines, which will soon be deployed islandwide. Razer Pay’s verification system is fraud-free, the company proudly claimed, ensuring that every verified Singapore resident will be issued a mask. The app would also provide locations of the vending machines for users to find the nearest one in a jiffy. 

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