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[UPDATED: Apr 15, 9.15pm]
Starhub issued a statement at 8.45pm that all affected services were fully restored as of 8.20pm today.
For Starhub customers today (Apr 15), the internet went down in the worst of times — during the circuit breaker period when the majority of the country are working and studying at home.
The telco’s internet service faced intermittent outage issues earlier this morning, with fibre connection services to customers in the north and north-east regions impacted for about 20 minutes.
This, according to StarHub in a Facebook post at 3.45pm, was due to a fault in network equipment.
“Backup equipment took over immediately and affected services started to resume progressively,” the telco assured, advising customers to reboot their modems and routers to refresh their data connection.
Down Detector noted that the issues started just after 11am.
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