Singapore swimmer with guide dog turned away by Subway staff at Kallang Wave Mall

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Guide dogs are the ‘eyes’ of the visually impaired, helping them navigate the complexities of public spaces.

However, Sophie Soon was turned away when she entered a Subway outlet at Kallang Wave Mall with her guide dog on Thursday (Aug 13).

Not only did the counter staff refused her entry into the store, but he also refused to talk to her and yelled at her for trying to get him to talk to her instead of her friend, she said.

In her Facebook post, the visually impaired swimmer from Team Singapore shared two clips of the encounter and wrote: “He insisted that Subway is a Halal restaurant and guide dogs are not supported by MUIS (they are, by the way).”

“Guys please share, this goes beyond being uneducated.”

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