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SINGAPORE – Punters affected by the software glitches that hit Singapore Pools online Toto Quick Pick option will be contacted via e-mail or on their mobile numbers registered with the lottery operator.
In an update on Thursday (Jan 16), Singapore Pools said it has started contacting affected customers and will continue doing so over the next few days.
The glitches affected only punters who placed their bets online via the Toto Quick Pick system. To create an online account with Singapore Pools, one would have to provide details like e-mail address, mobile number, residential address and NRIC number.
On Wednesday, Singapore Pools revealed that its online Toto Quick Pick system had been affected by two software glitches, the first of which left the number 49 out of the set of random numbers generated in punters’ bets for a period of more than a year.
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