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After a GrabFood rider voiced out his frustrations dealing with rude F&B staff during the course of the circuit breaker, a Dempsey Hill restaurateur has spoken out about his own grievances with errant delivery personnel.
On Saturday (May 9), a man by the name of Jerry Toh wrote a lengthy Facebook post about how he and his fellow food delivery workers are treated poorly by restaurant workers who can’t cope with their orders, resulting in late deliveries and angrier customers. The post went viral, with many netizens empathising with his plight.
AsiaOne spoke to Ken Lim, the owner of Spanish eatery Don Quijote, who has another perspective on the issue. He highlighted that restaurants have also been struggling under the pressures of the pandemic — and some food delivery workers are not without fault too.
Lim shared that he faced some troubles with food delivery personnel on more than a few occasions, some of which required him to personally calm his customers down.
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