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When Refash launched in 2016, women in Singapore lauded the local fashion start-up — it was a sustainable way of selling off the pile of unneeded clothes in their wardrobes and purchasing pre-owned ones at a bargain.
The company has found some success since then, now with nine Refash outlets islandwide. But while shoppers are more than happy to find chic second-hand outfits at rock-bottom prices, the same sentiments can’t be said for the ones who’ve sent in their old clothes in return for cash.
There has been widespread hostility towards Refash recently and the primary gripe is this: they’ve yet to receive any of the promised payment from the company months (or even a year) since handing in their unused clothes.
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