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SINGAPORE – A poster put up by GrabFood more than a year ago at a River Valley condominium has been swept up in an online controversy recently after it was posted on social media.
It tells the company’s food delivery riders to use the stairs, not the lift, to deliver food to residents of RV Point, a seven-storey residential block.
The message left a sour taste in the mouth of many netizens.
But when contacted on Thursday (May 28), both GrabFood and the condo’s managing agent said the online uproar was a case of a message that went down the wrong way.
GrabFood said its poster was actually meant to remind its delivery riders to take the stairs a floor down to the basement to collect the food that had been ordered from what it called its “food fulfilment hub”.
Mr Andy Lim, managing director of Ocean IFM which manages the condo, told The Straits Times: “The food delivery riders have been permitted from Day One to use the lift to deliver food to the residents, and the arrangement is ongoing.”
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