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SINGAPORE – A new variant of a scam targeting bank customers has emerged, the police warned on Monday (Nov 25).
In this scam, the bank customers received SMS messages claiming that their bank cards were either blocked or deactivated, or that their bank accounts were locked. The victims were told to dial a phone number to reactivate their cards or accounts.
During the phone calls, the scammers pretended to be bank staff and asked the customers for their personal particulars, Internet banking details and one-time passwords. Subsequently, the victims discovered that unauthorised transactions were made from their bank accounts.
The police have received 12 reports of the scam this month, with total losses amounting to at least $65,000.
The police advised members of the public to be careful of unsolicited messages or calls from people impersonating as bank staff.
Scammers might also use spoofing technology to mask their actual phone numbers and display the bank’s number.
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