Police called in to Hougang McDonald's outlet after customer shouts at staff about changing his order

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The police were called in to resolve a dispute that broke out at a McDonald’s outlet at Block 684 Hougang Avenue 8 on Monday (Dec 30, 2019) at about 11pm.

Stomp contributor Bernice alerted Stomp to the incident and shared a video he took of a customer shouting at the outlet’s staff.

“The man was shouting at the female manager that he wanted to change his order,” said Bernice.

“The manager tried explaining to him that he cannot change his order as the food has already been prepared.

“He kept raising his voice until another manager came out and told him to cool down.”

In the video, one of the managers asks the man to wait five minutes but the man shouts back: “Wait how long?” 

“My mother is hungry!”

Bernice told Stomp police soon arrived at the outlet.

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