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SINGAPORE – Make-your-own-pancakes chain Slappy Cakes has apologised after serving customers a smoothie that had glass pieces in it on Sunday (Nov 17).
In response to queries from The Straits Times, a spokesman explained in a statement on Tuesday (Nov 19) that a member of its staff had accidentally broken a glass while making the smoothie. Although she cleared the broken glass pieces on the floor, she did not realise that a piece had fallen in the blender used to prepare the smoothie.
The spokesman added that the staff member has been moved out of the drinks station and that the restaurant will monitor her performance and decide on the next appropriate course of action.
The chain, which is under TungLok Group and has two other outlets at The Grandstand and Resorts World Sentosa, also said that it had thoroughly cleaned the restaurant and conducted a training session with operations staff where it stressed its standard operating procedures.
The Singapore Food Agency said on Monday (Nov 18) that it is investigating the matter.
The incident occurred on Sunday (Nov 17), when the Wu family visited the outlet at about 4.30pm.
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