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Alicia Keys makes him nervous

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Taiwanese artist EricChou says it is a ‘dream come true’ to share the stage with the US singer

Taiwanese singer Eric Chou will again spend New Year’s Eve away from family and friends.

The 21-year-old is part of the line-up of international and local acts for Rock On! 2017.

The Dec 31 event at The Float @ Marina Bay is set to be the largest countdown party in Singapore.

While Chou is excited about ushering in the new year outside Taiwan, what is making him more thrilled is to be able to share the stage with US powerhouse Alicia Keys.

Chou told The New Paper in an e-mail interview: “I am nervous to share the stage with Alicia. She is a singer whom I respect and I really love her songs.

“It is kind of like a dream come true, knowing that I will be on stage with her.”

Other acts include Hoobastank, Rainie Yang, Shin, Penny Tai, Kenji Wu, Ferlyn G, Joi Chua and Chriz Tong.

“I think it’s very special to have singers from different countries gather at an event and usher in the New Year with all the fans.

GOODBYE AND HELLO

“It’s good to share this happy and special moment, to say goodbye to the past year and embrace the new year.

“Hopefully, I get a chance to meet some Singaporean singers because it’s always cool to work with different people,” Chou added.

“Maybe we can come up with a cool ballad, or one in Mandarin and English.”

The dashing singer-songwriter has been making waves in the Asian music scene recently, having recorded two albums in two years.

Chou is also developing his acting chops.

“There is a television drama and a movie that are in the works and, hopefully, everyone can see those next year.”

Chou hopes to branch out into the English music market one day. But, for now, his focus is on Asia and he is working on his third album.

“I have been writing new songs since I finished work on my second album, and there are a lot of things I am trying out.

“I really want this album to be something unique. I hope people can hear the difference in each of my albums. I am excited about it,” he said.

He cited movies as his main inspiration when it comes to songwriting.

“I am a big fan of movies, be it romance, action or science fiction. A lot comes from myself too, such as my own life experience.

“My friends also provide inspiration. I listen to their love stories and their heartbreaks,” said Chou.

Fame is something he is still getting used to.

Chou said: “It is something that is hard to adjust to in the beginning.

“Now, I like to stay at home more because, as a public figure, there is pressure to always dress up and look good.

“So, most of the time, I stay home to write music, watch movies and play games. Home is my comfort zone.

“But, this singing career is my dream. Having people tell me how much they love my songs and how that has changed their lives, that is really awesome.”

FYI ROCK ON! 2017

Where: The Float @ Marina Bay

When: Dec 31, 5pm to 1am

Tickets: $48, $68, $118, $158, $218 at www.apactix.com


This article was first published on December 05, 2016.
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Football: 'We practiced diving in Argentina', Tottenham boss admits

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LONDON – Tottenham boss Mauricio Pochettino defended midfielder Dele Alli from accusations of diving and revealed that when he was a youngster in Argentina, he and teammates even practiced diving to win penalties.

Alli was widely lambasted for his theatrical fall that won Spurs a first-half penalty in their 5-0 rout of Swansea at White Hart Lane on Saturday.

Harry Kane converted the spot-kick.

But on Sunday, Pochettino explained how when he came through the ranks at Newell’s Old Boys in his native Argentina they even used to practice diving in training.

“In Argentina, yes, the people sometimes practice that, it’s true,” Pochettino said.

“But many years ago. Now I don’t know. But when I was a player always it was part of training to try to cheat. At Newell’s, many, many years ago it was part of practice.”

Pochettino admitted that diving is no longer the murky preserve of foreign players and recalled the day when he was punished for bringing down England striker Michael Owen at the 2002 World Cup.

Owen fell over Pochettino’s left leg but while referee Pierluigi Collina pointed to the spot, replays showed he had not touched the striker.

“It was 15 years ago when Owen dived,” Pochettino said.

“Don’t believe that English football is fair play always because Owen jumped like he was in a swimming pool. Come on. I didn’t touch him. I promise you. It’s true.”

“I think today football is more global. England is more like European football. Now we have the influence of the Latin people that try to cheat always.:

“Maybe you were more pure 20, 25, 30 years ago. Now you are like us.”

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Moving past PSLE scores: Defining success differently

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Bad results in their Primary School Leaving Examinations did not prevent them from achieving what they set their minds out to do

These Singaporeans tell The New Paper how they moved past their low PSLE scores to accomplish better things.

 

BRIAN TOH, 32
Product marketing engineer
PSLE SCORE: 98

When Mr Toh received his PSLE score of 98, his grandmother congratulated him, thinking it was 98 upon 100.

“But my parents scolded me. Some of my relatives looked down on me and made bad remarks,” he said.

“That made me really unhappy.”

But he went on to do well enough for his N levels, Nitec and Higher Nitec to get into Nanyang Polytechnic, where he started to focus on his studies.

He later enrolled in Nanyang Technological University (NTU) to pursue a degree in electrical and electronic engineering.

“Many people were curious about how I got to graduate from NTU.

“I believe that persistence and determination will lead you to be successful in the future.”

 

EDWARD CHEANG, 25
Audio technician and resident DJ at VLV
PSLE SCORE: 183

His score of 183 was a huge disappointment as he had been scoring As in primary school.

It does not matter now, as Mr Cheang is now living his dream as an audio technician and resident DJ at VLV. He even played a set at the recent Neon Lights festival.

“The most important thing now is happiness. No matter how small, the pure satisfaction and feeling of accomplishment you get when you look at the work you have done is the best thing ever,” said Mr Cheang, who graduated with a diploma in mass communications from Ngee Ann Polytechnic.

“Success defined by others can never be met by yourself,” he said.

 

RYAN TAN, 28
Founder of Night Owl Cinematics
l PSLE SCORE: 160

He did not complete his tertiary education and was a school dropout.

Today, he helms Night Owl Cinematics (NOC), a popular YouTube comedy channel, with his wife Sylvia Chan, also 28.

The duo work with over 60 clients a year and rake in what Mr Tan described as a “comfortable” amount.

The former Haig Boys’ School student said he was disappointed by his PSLE score, but that his family was “pretty chill”.

While he was interested in film-making, he did not qualify to study at a school such as Laselle College of the Arts.

“I taught myself those skills. When I started NOC, I didn’t think of doing it for a living.

“But right now, I am happy that I succeeded in doing so,” he said.

As for whether he feels that he has “made it”, he said: “We received a Forbes 30 Under 30 award nomination, but a lot of people like to say that I was lucky.

“Saying that I don’t care (about success) is a lie, but it doesn’t bother me as much now that I have grown more mature.”

 

VINCENT HA, 32
Chief strategy officer of Yello Digital Marketing Global and co-founder of Gushcloud
l PSLE SCORE: 218

He has his sights set on making his company, Gushcloud, South-east Asia’s largest influencer marketing and media company.

The company has about 500 clients across Asia.

It grew its influencer base to 15,000 this year after expanding into countries such as Thailand, the Philippines, Vietnam and South Korea.

Mr Ha said he feels lucky that his parents never defined his success by his school grades.

His idea of success?

He said: “It’s to create things that matter and can make an impact on this world.

“Right now, my goal is to define the media environment that we want our kids to grow up in.

“And subsequently, to contribute in making Singapore and South-east Asia matter to the world by building the future of digital entertainment.”

 

SANDRA LYNN JAYA-BODESTYNE, 25
Duke-National University Singapore medical student
l PSLE SCORE: 204

Her father’s advice to her the day before she started Secondary 3 changed her life.

The former St Margaret’s Primary School student said: “I was quite playful in my first two years of secondary school. My father told me that the O-level exams were a chance for me to excel if I work hard from day one.”

Motivated, she went on to top her class in her first biology test. She is now studying medicine.

She said: “I have been pushing boundaries ever since.”

 

ROSHNI MAHTANI, 33
Chief executive officer and founder of theAsianparent
l PSLE SCORE: 218

She made her first stock market trade when she was nine. Today, Ms Roshni is an entrepreneur.

The founder of parenting website theAsianparent said she posted her PSLE results on social media to let parents know one thing: The kids are going to be okay.

“I believe in the saying, and can attest to, ‘failure being one of life’s greatest teachers’,” said Ms Roshni, referring to her PSLE score.

“It’s to create things that matter and can make an impact on this world.”

“Success defined by others can never be met by yourself.”


This article was first published on December 05, 2016.
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Tigerair’s latest promo features fares fr $38 all-in to 55 destinations from 5 – 11 Dec 2016

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Singapore can face uncertain economy better

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Singapore is in a much better situation than other developed countries facing slowing growth and an uncertain economic outlook, Prime Minister Lee Hsien Loong has said.

Unemployment is low, including among youth, and incomes are rising even for lower- and middle-income families, he told 2,500 People’s Action Party (PAP) members at the biennial party conference yesterday.

Mr Lee, the PAP’s secretary-general, said: “We are still creating more jobs than there are Singaporeans to fill them, and we are creating better jobs for the future.”

But there can be no let-up given the difficulties ahead, he added, citing how, even as a good education system enables young people to compete for good jobs, skills have to be continually upgraded as jobs change.

“Change is happening fast, and it is going to get even faster.”

Mr Lee’s comments come against a backdrop of economic restructuring and slower growth.

Singapore’s economy is forecast to grow at 1 per cent to 1.5 per cent this year, down from 2 per cent last year.

Retrenchment numbers for this year, which reached an estimated 11,890 over the first nine months, are also expected to be higher than last year’s 13,440.

Given the uncertain international environment, the Government must strive hard to keep improving the lives of Singaporeans, especially in the areas of education, skills upgrading and social support, he said.

Housing is a big issue in other major cities, especially for young people, Mr Lee said.

He added that being able to have a home when people start a family helps to foster a sense of nationhood and unity.

“It is one way we make this a home for all Singaporeans.”

Mr Lee also said that for Singapore to stay successful, the PAP must continue to be a strong national party that brings people together and takes the country forward in an increasingly fragmented world.

In order to do so, the party must continue to reach out to as well as represent all segments of society.

“It works both ways. If our society is united, then it is easier for the PAP to represent a broad mass of Singaporeans,” he said.

“Conversely, if the PAP government pursues policies that benefit Singaporeans across the board, that bring Singaporeans closer together, then our society can remain united.”

Mr Lee also spelled out two other things the party had to do to stay strong and win future elections: Serve the people and never take voters for granted, as well as provide strong leadership for Singapore.

“We count it a privilege to serve. We cannot be like political parties in some other countries, where people join a party for the spoils – because you enter politics, you get payoffs, you get contracts, you get deals, you are on the inside track, you get personal benefits, sometimes huge ones.”

He added to laughter: “Here, if you join the PAP, you expect hard work – and tough speeches. But we must never slacken. We cannot afford to take voters for granted.”

Read also: PM Lee: We must remain open


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DJ Glenn Ong gets lap dance at first-ever stag party

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It’s not the first time he’s getting married, but it was One FM 91.3 DJ Glenn Ong’s first stag party, and it was a Friday night full of booze and babes.

Ong is set to wed Class 95 DJ Jean Danker, 37, on Dec 16. They have been dating for seven years and engaged for five.

The One FM’s #1 Breakfast Show jock received a lap dance from two beautiful dancers, and was blindfolded with a cloth and horse mask halfway through the routine.

When he took off his blindfold, Ong, 46, was surprised to see that he had been dancing with Nella “The BarbieBoy”.

Ong said: “It was so much fun until I took my mask off and I realised that the person that was pressing onto me, was a guy!”

And he added with a laugh: “That was absolutely the highlight of my night.”

Nella said: “He was so shocked when he saw me in front of him. I think he enjoyed himself because he’s so sporting.

“The event today was so successful and so happening, the people here are so fun and I enjoyed myself so much.”

The party was held at Le Noir, a premium night club at Clarke Quay.

It was planned by One FM fans who sent in their party ideas to the station.

The listeners also scored invites to the party, dubbed the People’s Stag Party as Ong is the station’s “The People’s DJ”.

FIRST TIME

Said One FM producer Andre Hoeden, 41: “This is the first time we are trying this, where the listeners determine everything that happens in the party, from the theme to the venue to the entertainment to whatever games we play on stage.

“It turned out very nice because we never would have come up with the theme, which included horses.”

Added fellow One FM’s #1 Breakfast Show jock Elliott Danker: “There’s a risk of whether or not listeners will enjoy themselves when you plan a party but, this time around, the listeners planned it, so you know for sure that this is what they want.”

Miss Jane Koh, 34, who has been a loyal fan of Ong since the 2000s, said: “I decided on the whisky challenge for the stag party because it is enjoyable to see him drink.”

The party kicked off with a performance by local band Nation One, who performed renditions of pop and rock songs like Secret Love Song and Sweet Child O’ Mine.

GAME

Ong then played a game called Property Of, where girls wrote the bride’s name on Ong’s shirt with a lipstick in their mouths.

The night ended with another game called He Said She Said, where Ong was quizzed on some facts about his fiancee.

For every question he got wrong, Ong had to down a whisky shot.

“I’m really touched because this whole thing had been a secret. Andre, Elliot and Flying Dutchman (fellow DJ whose real name is Mark van Cuylenburg), they have been organising this for the longest time,” said Ong.

“So much effort went into the planning of this party, so I’m just so overwhelmed.

“I have never had a bachelor party even though I was married twice before, so this is so much fun.”

 


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PM Lee: Singapore can face uncertain economy better

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Singapore is in a much better situation than other developed countries facing slowing growth and an uncertain economic outlook, Prime Minister Lee Hsien Loong has said.

Unemployment is low, including among youth, and incomes are rising even for lower- and middle-income families, he told 2,500 People’s Action Party (PAP) members at the biennial party conference yesterday.

Mr Lee, the PAP’s secretary-general, said: “We are still creating more jobs than there are Singaporeans to fill them, and we are creating better jobs for the future.”

But there can be no let-up given the difficulties ahead, he added, citing how, even as a good education system enables young people to compete for good jobs, skills have to be continually upgraded as jobs change.

“Change is happening fast, and it is going to get even faster.”

Mr Lee’s comments come against a backdrop of economic restructuring and slower growth. Singapore’s economy is forecast to grow at 1 per cent to 1.5 per cent this year, down from 2 per cent last year.

Retrenchment numbers for this year, which reached an estimated 11,890 over the first nine months, are also expected to be higher than last year’s 13,440.

Given the uncertain international environment, the Government must strive hard to keep improving the lives of Singaporeans, especially in the areas of education, skills upgrading and social support, he said.

Housing is a big issue in other major cities, especially for young people, Mr Lee said.

He added that being able to have a home when people start a family helps to foster a sense of nationhood and unity.

“It is one way we make this a home for all Singaporeans.”

Mr Lee also said that for Singapore to stay successful, the PAP must continue to be a strong national party that brings people together and takes the country forward in an increasingly fragmented world.

In order to do so, the party must continue to reach out to as well as represent all segments of society.

“It works both ways. If our society is united, then it is easier for the PAP to represent a broad mass of Singaporeans,” he said.

“Conversely, if the PAP government pursues policies that benefit Singaporeans across the board, that bring Singaporeans closer together, then our society can remain united.”

Mr Lee also spelled out two other things the party had to do to stay strong and win future elections: Serve the people and never take voters for granted, as well as provide strong leadership for Singapore.

“We count it a privilege to serve. We cannot be like political parties in some other countries, where people join a party for the spoils – because you enter politics, you get payoffs, you get contracts, you get deals, you are on the inside track, you get personal benefits, sometimes huge ones.”

He added to laughter: “Here, if you join the PAP, you expect hard work – and tough speeches. But we must never slacken. We cannot afford to take voters for granted.”

This article by The Straits Times was published in The New Paper, a free newspaper published by Singapore Press Holdings.

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No miracle cure: Probiotics in treating autism

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SINGAPORE: Nicholas Yee took a deep breath, held his nose and swallowed his drink. The 11-year-old boy hurried to the kitchen for water, to help the thick yellow liquid go down.

The small cup contained more than 20 different supplements and vitamins, including flax seed oil, Vitamin C and several types of probiotics, dissolved and mixed into water to make it easier for Nicholas to swallow. Diagnosed with autism at two, Nicholas goes through the routine twice a day; and his mother Yee Gek Lang says that his daily regimen has not only helped manage his autism, but has also made him healthier and happier.

“When Nicholas was younger he used to fall sick very easily, almost every month,” said Mrs Yee. “But since we started the probiotics, he’s hardly fallen sick.”

She added that she has also seen improvements in his attention span. “We see less spacing out, and he is able to stay focused during his learning and therapy.”

WORD OF MOUTH

Mrs Yee said she found out about probiotics about ten years ago after joining an online forum for parents of children with autism. “One parent was sharing about these probiotics and supplements on the forum, and how it benefited her son. So I started to read up more,” she said. “After reading up, I decided I wanted to give it a try, and that’s when we started the probiotics journey.”

The supplements Nicholas takes twice a day. (Photo: Lianne Chia)

Parents usually find out about the effectiveness of probiotics through word of mouth, according to Dino Trakakis, founder of early intervention centre Autism Recovery Network. “Parents sit in the front room and they start talking to each other,” he said. “Unfortunately, they like to compare their children, and when they see a child getting better faster than theirs, they start asking that parent questions and often the first thing that comes up is probiotics.”

The Autism Recovery Network offers Applied Behaviour Analysis (ABA), a type of early intervention therapy for children with autism. Mr Trakakis said he estimates that about 70 to 80 of the children he sees are taking probiotics. “In about 50 of those children, we can see a difference in a couple of days, up till a week, and the others will take slightly longer,” he said. “I’ve never seen a child regress from probiotics, and it does seem to alleviate some of the symptoms they are displaying.”

“After taking probiotics in the right dosage and type, they tend to be calmer, happier and more attentive. They tend to be more willing to follow tasks, whether in a one-to-one or group session,” he added.

PARENTS CAUTIONED

But doctors Channel NewsAsia spoke to said there is little scientific evidence that taking probiotics can benefit children with autism. 

“While there were some investigations recently that showed a particular strain of bacteria helps improve socialization in mice when ingested, there is no indication whatsoever that it may help in children with autism,” said Dr Lim Boon Leng, a psychiatrist from Gleneagles Hospital.

“While taking an appropriate amount of probiotics is not harmful, it is highly unlikely that any probiotic products available at present will have any significant impact for autism,” he added.

“In viewing the literature so far, it looks like there are small groups of patients that have benefited from taking probiotics,” said Dr Chin Chee Hon, a consultant at the Institute of Mental Health’s Department of Child and Adolescent Psychiatry. “But this is particularly in patients that have underlying gastrointestinal problems, and who have improved a little in their autistic symptoms as well.”

Dr Chin added that probiotics are also “not a mainstream treatment” for autism, and it is for that reason he does not personally recommend them. But if patients are “very keen” to go ahead, he said he would not stop them from doing so, as he has done in other instances when patients want to try out treatments that are not proven to be helpful.

Parents should, however, be aware of the risks and benefits of such alternative therapies. “One piece of advice I could give is to have an open conversation with such practitioners, to identify the key problems and solutions that you hope to aim for,” he added. 

And probiotics aside, going overboard on supplements can be dangerous.

Doctors in London recently reported a case of a 4-year-old boy with autism who was brought to the emergency room of a hospital after experiencing severe vomiting, loss of appetite, weight loss and abnormal thirst. It later turned out that his mother had been giving him 12 different supplements recommended by an alternative therapist, including calcium and Vitamin D.

NO MIRACLE CURE

Despite what she sees as progress, Mrs Yee is still circumspect. “When we first started the treatment for Nicholas, we only started with one probiotic. But even though he has progressed and improved over the years, he’s taking even more probiotics than before,” she said. “Over the years, we’ve tried different types of probiotics for my son, and we don’t see a significant impact for some of them.”

She added that even though her son may be benefiting from probiotics, she has not stopped Nicholas’s other therapies. This includes occupational therapy and one-on-one ABA sessions held at home.

Nicholas undergoes a session of Applied Behaviour Analysis therapy. (Photo: Lianne Chia)

Another parent, Corinne Yeo, tried to start her ten-year-old son on probiotics last year, but she said it did not work out.

“My son has very sensitive taste buds so he only drinks ice cold water,” she said. “We bought tasteless, odourless and colourless probiotics, but he’s so sensitive he can detect them even when we mix in very small amounts into his water, and he would refuse to drink it.”

She added that she recently decided to try again, and was surprised when her son started taking the probiotics. She has, however, not seen any effects so far.

DOING EVERYTHING THEY CAN

For parents like Mrs Yee and Mdm Yeo, the experimentation with probiotics is but one small part of their overall efforts at managing their children’s autism. And it does not come cheap.

Mrs Yee spends about S$5,000 a month on things ranging from therapy, biomedical treatment to ordering probiotics online. She had also tried out speech therapy when Nicholas was first diagnosed, but found that it was not very effective.

Nonetheless, she says it is money well spent.

“It’s costly to maintain all these expenses but I think it’s essential,” she explained. “To me, these are critical interventions that parents can do to help a child who is delayed in his development.”

She added that the improvements she has seen in her son over the years are significant. “When he was younger, I would never have dreamed than my son would be able to cope with the mainstream curriculum, but here he is now.”

Mdm Yeo spends about S$3,000 to S$3,500 a month on costs like school fees, ABA therapy, speech therapy and piano lessons. So far, she said, all this has helped her son substantially.

The motivation is borne out of a desire to do everything she can as a parent, and she is encouraged by the results she has seen so far.  

“He’s a lot more compliant now as compared to when he first started, and he’s increasingly manageable,” she said, adding that while her son is still “not quite verbal”, he is slowly building up his speech.

“The money spent is worth it,” she said. “I’m still young enough to work and afford this, so I have to make sure that whatever I can do now, I do now.”

“In the future, when my husband and I are not around, the minimum we can hope to achieve is that he’s independent enough to support himself so I don’t have to worry.”

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PM Lee: We must remain open

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The growing mood of anxiety and discontent, and the ground gained by extreme political parties in many developed countries will impact not just the world economy, but global security and stability, Prime Minister Lee Hsien Loong said yesterday.

There will be major consequences for small, open countries such as Singapore that have relied on open trade and making friends, and sought opportunities to co-operate, he said.

It will also be harder to prosper together in this new climate, where countries becoming more protectionist, seeing others’ gains as their loss, he added.

Mr Lee gave this reading of recent trends in a speech to 2,500 People’s Action Party (PAP) members at its biennial party conference.

He called on members to understand what the trend means for Singapore and to help ensure the PAP retains strong support from all segments of society.

He said: “The external world is changing… in a very fundamental way not advantageous to us. We have to watch this, we have to know how this is going to impact us over the next few years.”

Mr Lee, who is the PAP’s secretary-general, noted that voters around the world are unhappy that the benefits of growth are not reaching them and feel threatened that immigrants are competing for their jobs.

He cited the recent United States election, the Brexit vote and the rise of extreme parties in Europe as examples of voters’ weariness of trade and wariness of immigrants.

He said: “This looks like the trend now. I do not know how far it will go, but I do not like the direction the trend is going.

“If more countries turn this way, the world is going to change, and change for the worse.”

Singapore prospered in the past 50 years by working hard, but it was fortunate to have a favourable external environment – a peaceful Asia and an international order where countries co-operate and compete under rules that are fair to all, giving small countries “a right to their place in the sun”.

Today, countries are getting more assertive.

“Nobody can tell how relations between the big powers will develop. If US-China relations grow tense, Singapore is going to be in a very difficult spot, because we regard both the US and China as our friends and do not want to have to choose between them.”

Meanwhile, obstacles to trade are increasing and Singapore’s exports – a key pillar of its economy – are not growing by very much either.

But Singapore has to accept the world as it is, not as it wishes it to be, said Mr Lee.

He said: “We ourselves must remain open, because if we close up like other countries, our people will be finished.”



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Singtel handled Internet outage well: GPC chairman

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After an island-wide disruption that lasted nearly 24 hours, Singtel’s fibre broadband services were fully restored at 8.25am yesterday.

Singtel customers will get a 10 per cent discount on their broadband bill this month.

Affected broadband customers who are also Singtel postpaid mobile users will have their local mobile data charges waived for the weekend.

Singtel’s Facebook post about the outage received nearly 36,000 comments, mostly from upset customers.

Mr Zaqy Mohamad, chairman of the Government Parliamentary Committee for Communications and Information, said that while he understood customers’ frustrations, the telco’s crisis communication should be commended.

He told The New Paper: “They gave early notice and there were regular updates. They also tried to alleviate the situation early by offering free data to their customers.

“But as many Singaporeans are reliant on the Internet, they would be a lot more sensitive about the outage. Smaller businesses might also be affected in terms of productivity.”

Mr Daniel Tan, 36, who owns the 24-hour Angel Supermart, had to deal with long queues at the Woodlands outlet as a result of the outage.

His systems, which are linked by cloud computing, was down, affecting real-time access to promotions, price changes and membership data.

Fortunately, he had back-up solutions – a Singtel 3G router and a StarHub 3G dongle for the cashiering system.

Mr Tan told TNP that this was the second time he had been affected by a broadband outage.

His Ang Mo Kio outlet was hit when StarHub was affected by a Distributed Denial of Service (DDoS) attack in October, which resulted in two major disruptions.

“It is quite upsetting. I chose fibre Internet because it is supposed

to be more stable than 3G,” he said.

“Some customers walked away and I had to mobilise four staff members to come in and appease customers.”

On Saturday evening, Singtel ruled out a cyber attack, or DDoS attacks, as the cause of the outage.

Singtel’s chief executive officer of consumer business, Mr Yuen Kuan Moon, said yesterday: “As our immediate priority all yesterday and overnight was to fully restore our services, we will now conduct a thorough investigation into what triggered the disruption – specifically why our servers could not send IP (Internet Protocol) addresses to customers’ modems to enable broadband connectivity.

“Once there is more clarity, we will share our findings with the regulators and work with them to ensure measures are in place to prevent any such recurrence.”

Mr Michael Lee, security evangelist at RSA Asia-Pacific & Japan, said businesses should consider putting in place continuity plans.

“For larger businesses, it would mean multiple connections and an agreement with another provider. For smaller businesses, it could be as simple as ensuring that they have a backup 3G network,” he said.

linheng@sph.com.sg


This article was first published on Dec 5, 2016.
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