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Changi Airport claims title of ‘World’s Best Airport’ for 5th straight year

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Research firm SkyTrax has named Singapore Airport “World’s Best Airport” for a fifth consecutive year over regional rival Hong Kong.

“Winning the Skytrax World’s Best Airport Award for the fifth consecutive year is immense encouragement to our 50,000-strong airport community at Changi Airport,” said Lee Seow Hiang, CEO of Changi Airport Group.

Hong Kong was ranked in fifth position this year, falling behind Munich Airport in Germany, Incheon International Airport in South Korea and Tokyo International Airport in Japan.

While Hong Kong has been named “World’s Best Airport” in the past, Skytrax CEO Edward Plaisted said Singapore was a clear leader.

“To be voted the world’s Best Airport for the fifth consecutive year is a remarkable achievement for Changi Airport, and underlines the airport’s popularity with international air travellers,” he said in a statement.

“Changi Airport continues to innovate product and service facilities for customers, and is making the travel experience at the airport enjoyable and relaxing. This award is very much a collective recognition for all staff at the airport who contribute to the success of Changi Airport operations.”

The SkyTrax World Airport Survey describes itself as a quality benchmark for the world airport industry. It is independent of any airport control or input and undertakes a private survey assessing customer service and facilities across 550 airports.

The award is based on 13.82 million airport survey questionnaires conducted between July 2016 and February 2017. The firm said it evaluates a range of benchmarks from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.

Changi Airport was also recognised as having the world’s best airport leisure amenities, a title it has held since 2009. It was also awarded the title of “Best Airport in Asia.”

“While we expand our facilities to serve more passengers in the coming years, we will continue to work closely with all our airport partners to further enhance the Changi Experience,” added Mr Lee Seow Hiang.

Hamad International Airport in Doha ranked sixth in the world, while Chubu Centrair in Japan was ranked seventh, Zurich Airport in Switzerland at eighth, Heathrow Airport in London at ninth and Frankfurt Airport in Germany rounded out the top ten.

The top 10 rankings for the World’s Best Airport Award in 2017:

1 Changi Airport Singapore

2 Tokyo International Airport (Haneda)

3 Incheon International Airport

4 Munich Airport

5 Hong Kong International Airport

6 Hamad International Airport

7 Central Japan International Airport

8 Zurich Airport

9 London Heathrow Airport

10 Frankfurt Airport

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Vampire protector with a baby face

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At 30, actor Babyjohn Choi still has baby-face looks. And he is perfectly happy with them even though it means he might not be suitable for more mature roles.

Speaking in English over the telephone from Hong Kong, he says: “For me, this is a gift of nature, so I just accept it and enjoy the type of characters I can do now.”

The Hong Kong actor quips: “Maybe when I’m 40, my baby face will disappear and I will become adult John and not be Babyjohn anymore.” The name was taken from a character in the musical West Side Story that he had played when he was in secondary school.

It is because of his boyish visage that he can still take on roles such as Tim, an aimless young man in the horror comedy Vampire Cleanup Department, which opens here tomorrow.

Tim’s life takes a turn when he runs into a vampire. He discovers there is a secret government department dedicated to destroying vampires and decides to protect the human-looking vampire, Summer (Min Chen), from it.

The challenge Choi faced was that Summer does not speak throughout the movie.

He says: “The communication between us was solely through eye contact, so I had to open up my senses. When I had to make her happy in a scene, I really thought about how to do that. Even though there were no lines, I needed to focus and make the scene real.”

Also daunting was learning that his fellow cast members included veterans such as Chin Siu Ho, who had starred in vampire flicks such as Mr Vampire (1985) and Rigor Mortis (2013), and Lo Mang, who had roles in cult martial arts movies such as Five Deadly Venoms (1978).

He admits he felt “lots of pressure” at first as he was worried that he would delay the shoot. “After they talked with the action director just once, they could remember the action sequence of 16 steps and did not even need to rehearse.”

The veterans were patient with him, though, and rehearsed with him and gave him tips on how to fight and maintain eye contact.

As for the scrapes and bruises that he got on set, he brushes them off earnestly.

He says: “I enjoy the pain. If there was no pain, that would have meant I didn’t give 100 per cent of my power to shoot the movie.”

Choi graduated from Hong Kong Academy for Performing Arts’ acting department in 2009 and has acted on stage, for television and in movies. His break-out role was in the inspirational youth movie, The Way We Dance (2013).

He sees acting as a lifelong career and seeks to constantly improve himself, be it picking up a new language or learning how to fight.

“I’ll learn how to ride a horse because maybe one day, I’ll need to ride a horse in a movie. I don’t know what the future will bring, but I know I need to equip myself,” he says.

bchan@sph.com.sg

Vampire Cleanup Department opens tomorrow.


This article was first published on March 15, 2017.
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Local films to debut on iTunes Singapore

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Critically acclaimed Singaporean films such as Anthony Chen’s family drama Ilo Ilo (2013), Boo Junfeng’s coming-of-age drama Sandcastle (2010) and SG50 omnibus film 7 Letters (2015) will soon be available on iTunes Singapore.

They are among a slate of at least 10 local films that will debut on the digital media store from June, thanks to home-grown film-maker Chai Yee Wei’s new venture, A Little Seed.

The company works as an iTunes aggregator, which formats and delivers content to iTunes.

Chai, 40, made the announcement at Hong Kong International Film & TV Market (Filmart) on Monday.

He says: “A Little Seed was set up with the goal to work with many independent film-makers, especially those in Asia, many of whom had wonderful works which are not available on any platform.

“I feel that iTunes would be a great platform to ensure that people around the world can have access to them easily.”

Handling content creation for the company is Objectifs Centre For Photography & Film, a non-profit visual arts centre dedicated to photography and film in Singapore.

Ms Yuni Hadi, director of the centre, says: “Digital platforms like iTunes help broaden the audience base for Singapore films, especially for independent films that want to find exhibition beyond the festival circuit and a limited theatrical release.

“We are passionate about growing the audience for these films that we love.”

Other Singapore films that will be added to iTunes include Raihan Halim’s sports dramedy Banting (2014), Ken Kwek’s black comedy thriller Unlucky Plaza (2014) and Eric Khoo’s heartland drama 12 Storeys (1997).

Khoo, 51, says: “It’s absolutely wonderful that the restored version of 12 Storeys will be available on iTunes this year as it’s the 20th anniversary of the film.

A whole new generation will be able to watch the first Singaporean film to be invited to the Cannes Film Festival 20 years ago. How time flies.”

Chai tells The Straits Times that beyond Singapore films, he is working on rolling out films from around the region on iTunes in the months to come.


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Car sales may go up ahead of new emissions plan

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Concerns over additional surcharges under the new emissions scheme may drive up car sales ahead of next year, say dealers.

Last Wednesday it was announced that a new Vehicular Emissions Scheme (VES) will replace the current Carbon Emissions-based Vehicle Scheme (CEVS) from January next year.

The new scheme will impose higher surcharges on carbon dioxide emissions as well as four other pollutants – hydrocarbons, carbon monoxide, nitrogen oxides and particulate matter.

The extension of the CEVS – originally due to expire in June – to the end of the year gives dealers ample time to clear their existing stock, said Mr Raymond Tang, first vice-president of the Singapore Vehicle Traders Association. “They can also use that time to bring in cars that meet the new standards.”

Mr Derek Low, director of dealership Venture Cars, said motorists wanting to avoid additional surcharges may rush to buy cars before the new scheme kicks in.

But such concerns may be unwarranted, said Mr Neo Nam Heng, chairman of motor group Prime.

Read also: New emission scheme expected to lift car prices; dealers scramble for specs

He expects fewer people to buy cars when the new scheme kicks in. This would result in lower Certificate of Entitlement premiums, which would help offset the cost of any additional surcharge.

“Consumers do not need to panic,” he said. As many petrol models might no longer qualify for rebates under the VES, consumers may turn to petrol-electric hybrids, which may still qualify for significant rebates, added Mr Neo.

One car buyer, Ms Nurul Rahmat, said she would consider a hybrid like the Kia Niro when the VES comes into effect. “I think it should still qualify for rebates,” said the 30-year-old civil servant.

Though more than half of the cars he sells are hybrids, Mr Low noted that current emissions tests do not take into account pollutants such as particulate matter. “Our cars will have to be retested to see what band they fall into,” he said, referring to the grading of vehicles by emissions under the VES.

Read also: Diesel vehicles may be on the way out

Noting, however, that diesel vehicles are likely to face higher surcharges under the VES, Mr Neo said: “It is too early to jump to any conclusions about which vehicles might not meet the standards.”

This is because diesel vehicles emit more of the pollutants targeted by the new scheme despite producing less carbon than their petrol counterparts.

Pointing out that diesel also faces a volume-based tax of 10 cents per litre at the pump, Mr Neo said the increase in number of diesel cars in recent years will likely come to a halt.

“Diesel vehicles may eventually exit Singapore completely,” he said.


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New underpass links KPE to Nicoll Highway

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A new vehicular underpass connecting motorists seamlessly from the Kallang-Paya Lebar Expressway (KPE) to Nicoll Highway will open on April 2.

This is expected to ease the traffic congestion experienced at the KPE’s Nicoll Highway exit, where motorists often find themselves caught at the Sims Way traffic lights soon after leaving the underground highway.

Announcing the opening date of the two-lane, 300m underpass, the Land Transport Authority (LTA) said yesterday that motorists can also use it to connect to Stadium Drive from the KPE.

Those coming from Sims Way can also use the underpass to head to Nicoll Highway or Stadium Drive. From April 2, the right-turn from Sims Way to Nicoll Highway at the traffic junction will be removed.

The underpass cost $45 million to build, and construction started in 2012. Although it was completed last December, the opening of the underpass was held back to find a suitable window to minimise disruption to motorists.

The LTA said last month it was working closely with stakeholders in the area, such as the Singapore Sports Hub, to find a suitable date.

When the new underpass opens, the existing access along Nicoll Highway (city-bound) to Stadium Drive will be permanently closed.

Motorists travelling from Guillemard Road will use Stadium Boulevard via Mountbatten Road to access Stadium Drive and then to Singapore Sports Hub, the LTA added.

The LTA has advised motorists to “plan their routes in advance and follow the traffic signs on site”.

It has also produced a series of videos on the different routes that can be taken, which can be found at www.youtube.com/LTA singapore.

Mr Warren Wu, 35, a marketing and communications manager, hopes the new underpass will ease congestion at the KPE’s Nicoll Highway exit during peak hours.

“The traffic can be slow moving, with a long tailback. Many a time, I would bite the bullet and take the East Coast Parkway exit instead and pay the ERP (Electronic Road Pricing) charge,” Mr Wu said.

Motorists can access the new road from 6am on April 2.

adrianl@sph.com.sg


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KFC launches NEW Shoyu Sansho Chicken from 15 Mar 2017

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NEW Shoyu Sansho Chicken now available at KFC! Also check out new Vanilla Custard Puff & Cheese Poppers menu items

KFC launches NEW Shoyu Sansho Chicken from 15 Mar 2017

KFC’s Shoyu Sansho Chicken is here to tantalize your tastebuds with the wonders of Japan! Juicy fresh chicken steeped in savoury shoyu marinade, coated with crispy rice crackers and sansho pepper seaweed sprinkle is sure to make you go, “#Oishiok!”

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Clearing the air on tailpipe emissions

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The Government announced a number of measures last week to tighten vehicular emission regulations.

The new Vehicular Emissions Scheme, for instance, spells out limits on tailpipe pollutants such as nitrogen oxides and particulate matter.

Stricter vehicle inspection standards will also be rolled out.

Why is Singapore adopting these measures, and what implications will there be for consumers and the industry?

Senior Transport Correspondent Christopher Tan presents a Q&A to address these questions, and more.

Q: By January next year, all new cars, vans, trucks and buses will have to meet the most stringent Euro 6 emission standard. Why is there a need for additional measures such as the Vehicular Emissions Scheme (VES)?

A: Euro 6 sets out the minimum standards which a vehicle has to meet before it can be registered here.

The VES nudges consumers towards buying even cleaner models, and retailers towards importing such models.

Q: Then why is the VES not extended to commercial vehicles and motorcycles?

A: Yes, it should be. Having a VES for all vehicles would contribute more effectively to cleaner air.

Policymakers, however, are always mindful of business cost implications and how higher costs would trickle down to consumers.

Q: Why do the new measures seem targeted at diesel cars?

A: Despite decades of trying, Singapore fails to meet World Health Organisation guidelines on the amount of particulate matter, sulphur dioxide and ground-level ozone in the air.

These pollutants aggravate many serious health problems, including respiratory and heart diseases, strokes and even cancer. Industry and diesel vehicles are two main contributors to these pollutant levels.

That said, petrol cars will be similarly judged based on their worst-performing pollutant level out of the five stipulated.

Q: But why diesel cars? There are a lot more diesel commercial vehicles here, and they clock far greater distances than cars.

A: The population of diesel passenger cars here has grown by nearly 30 times from 2011 to last year – a span of just five years.

As at Jan 31 this year, their population stands at 10,888, having overtaken petrol-electric hybrids, which have been here for two decades.

Even in Europe, policymakers are questioning diesel-friendly policies.

A number of cities aim now to ban diesel cars by 2030.

But they face a daunting task as diesel cars make up as much as 60 per cent of new car sales there.

In 2015, Volkswagen was caught for cheating on emissions standards by programming diesel engines to activate certain controls only during laboratory testing.

With that scandal as a catalyst, Singapore is nipping the problem in the bud.

Q: If diesel is so bad, why did Europe promote it?

A: Carbon dioxide has long been flagged as one of the main contributors to global warming.

Diesel engines produce less CO2 than their petrol equivalents.

Legislators saw diesel as a good way of reducing vehicular CO2 emission by as much as 30 per cent instantly.

They were also convinced that newer technologies would render diesel engines almost as clean as petrol equivalents.

Other countries, including Singapore, were less convinced.

Q: So, is carbon dioxide no longer a concern?

A: It still is. The VES, for instance, is designed to encourage small and efficient powertrains, including alternatives such as electric motors.

And these engines are on a par with diesel engines – which tend to be bigger – when it comes to CO2 emission.

Q: What is the Government doing about other polluters, such as commercial vehicles, oil refineries, ships and construction sites?

A: The Government says steps are being taken to curb emissions from non-automotive polluters too.

The planned carbon tax, to be rolled out from 2019, is one such step.

Q: Why are the VES standards so stringent? Which models will qualify for rebate?

A: Singapore has generally been good at rolling out new regulations in a gradual manner.

The Carbon-based Emissions Vehicle Scheme – the VES’ predecessor – was rather generous when it was introduced in 2013.

About two-thirds of cars sold then fell within its neutral band.

It was made stricter in 2015, before evolving into its latest form.

Singapore is not alone in raising such standards.

Japan announced plans recently to make it harder for cars to qualify for tax breaks.

Cars there would soon have to be able to cover at least 20km a litre to qualify – up from 17km now.

In Singapore, only electric cars are likely to qualify for the $20,000 rebate now, and small hybrids qualify for $10,000.

Manufacturers, however, are likely to come up with cleaner variants by January next year.

Q: The new standards may be stringent for new cars, but what is Singapore doing about its current vehicle population?

A: Regulations are seldom retrospective here, so the new VES will not affect cars that are already on the road today.

But the Government is taking steps to ensure that these vehicles do not pollute more.

Stricter vehicle inspection standards will affect petrol cars and motorbikes from April next year.

Last month, a 10-cent duty was introduced at diesel pumps to encourage more responsible use.

And from August, a scheme to encourage owners to replace old, pollutive diesel commercial vehicles with Euro 6 versions will be enhanced.

Q: Will parallel-imported cars be granted a 0.92 factor that, in effect, gives them a discount on their emissions?

A: The so-called evolution coefficient factor applies only to CO2 – not the other four pollutants.

So, it is unlikely to influence the banding of parallel imported cars when the VES kicks in next year.

christan@sph.com.sg


This article was first published on March 15, 2017.
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Changi taps mobile beacons to stay in the lead

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Beacons are being installed at Changi Airport as part of a trial to help travellers and visitors navigate the airport using their mobile phones and other personal devices.

Along the way, they will also receive updates on retail and other commercial offerings.

A small but growing number of airports, airlines and retailers are turning to beacons – devices that communicate with smartphones and other gadgets through Bluetooth – to interact with their customers.

As Changi Airport becomes bigger and busier and manpower constraints limit the size of ground staff, it is critical to leverage on technology, such as the beacons, to ensure that service standards do not slip, Changi Airport Group’s executive vice-president for airport management, Mr Tan Lye Teck, told The Straits Times.

From self check-in to bag tagging and automated immigration checks, the airport is on a major do-it-yourself drive.

The aim is not just to improve processes but also to handle a growing number of travellers without compromising service levels, he said.

A focus on the customer has helped Changi Airport win countless accolades through the years, including Skytrax’s best airport title for the fifth year running, which it was awarded yesterday evening at an industry event in Amsterdam.

The title was conferred by London research firm Skytrax, which said that it garnered the views of 13.82 million respondents of 105 different nationalities in its survey.

Winning five times in a row is a “remarkable achievement”, said Mr Edward Plaisted, chief executive of Skytrax.

“Changi Airport continues to innovate product and service facilities for customers, and is making the travel experience at the airport enjoyable and relaxing,” he said.

Mr Tan said that such recognition serves as feedback and is a “positive indication that we are on the right track”.

It is a challenge meeting the needs of not just travellers but also local residents who visit the airport to shop, dine or hang out, he said.

Changi Airport, which handled 58.7 million passengers last year, is expecting annual traffic growth of about 3 to 4 per cent over the next few years.

It will be able to handle up to 85 million passengers a year by 2019, up from 66 million now, with the opening of Terminal 4 later this year as well as the expansion of Terminal 1.

The next big capacity injection after that will be at the end of the next decade, when Terminal 5 opens.

Even as the airport gets busier – especially before Terminal 5 opens – Mr Tan assured travellers and other users that service levels will not slip.

“The Changi we know now may be different from what it was before, and perhaps less cosy. But it also has so many more interesting and vibrant elements, as well as better technology and processes.

“We will keep working really hard to ensure that we give the best to all our customers,” he said.

karam@sph.com.sg


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<p>Beacons are being installed at Changi Airport as part of a trial to help travellers and visitors navigate the airport using their mobile phones and other personal devices.</p>
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Feedback sought on Muslim law Act changes

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The Islamic Religious Council of Singapore (Muis) will have a bigger say on the appointment of trustees of properties or assets bequeathed by Muslims to their community, under proposed changes to the law governing Muslim affairs in Singapore.

It has to give approval in writing before a new trustee can be named for an endowed property, or wakaf.

Another planned move requires couples, where one party is younger than 21, to attend a preparation programme before they can marry.

These are among planned changes to the Administration of Muslim Law Act (Amla), on which the Government is seeking public feedback.

They were spelt out in a consultation paper released yesterday on the websites of the Ministry of Culture, Community and Youth (MCCY) and feedback unit Reach.

MCCY said the new requirement on wakaf trustees is a key measure to safeguard Muis’ responsibility to administer all such assets.

Also, Muis’ consent must be obtained before any court proceedings on the removal or appointment of wakaf trustees can be started.

MCCY cited a High Court case last year in which trustees of the Valibhoy Charitable Trust wakaf sought to remove and replace another trustee.

The court struck out the application as it held that jurisdiction to do so rested solely in Muis.

“The proposed amendment seeks to ensure that Muis is apprised of any trustee disputes and where possible, it may try to resolve these at the outset,” MCCY said.

A wakaf will also have to establish a separate sinking fund for the future maintenance of the properties.

How much to set aside will be decided by Muis according to the income level of the wakaf and the needs of its beneficiaries, but the amount will not exceed 20 per cent of the wakaf’s annual net income.

A Muis spokesman said yesterday it will hold sessions with wakaf trustees, mosque leaders and others to explain and seek feedback on the changes. “It is hoped that through these amendments, the community will benefit from better governance, efficiency and sustainability of its key religious institutions.”

Amla is regularly reviewed to ensure it is relevant, stays up to date and serves the needs of the Muslim community. MCCY said the latest proposed changes “seek to reinforce Muslim institutions, enhance the management of Muslim assets and strengthen Muslim families”.

The requirement to attend the pre-marriage course aims to help raise young couples’ awareness of potential challenges, guide them in managing these issues and flag the available support after marriage. Couples will also have to obtain their parents’ consent to get married if one party is younger than 21.

As for couples planning to divorce, an existing requirement that they be referred to counselling or a family support programme at any stage of the proceedings will be enshrined in Amla. This will instil a more “child-centric” approach during the proceedings, MCCY said.

The deadline for comments is 6pm on April 13, via e-mail to amlafeedback@mccy.gov.sg or by post to MCCY.


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Surgeons, donor give disfigured man hope

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Doctors in Wuhan, Hubei province, thanks to a donation from an Italian businesswoman, have successfully performed the first surgical procedure on Monday to help a man whose face was burned and disfigured 22 years ago when he was an infant.

After the surgery, Zhao Xuecheng, 22, can open his mouth wider, freeing him from the restriction caused by a tightened burn scar.

Previously, “most of his food had to be torn up into smaller bits before he could eat,” said Li Xianyu, Zhao’s adoptive mother.

Angelina Graziella Fedele, founder and CEO of a pharmaceutical company based in Hong Kong, pledged 200,000 yuan (S$40,916) to help Zhao get the surgeries.

Li and Zhao Liniu, Zhao Xuecheng’s foster parents from Xiangyang, Hubei province, now in their 60s, adopted him as a baby after finding him, disfigured by burns and abandoned in bushes, in January 1995.

Though struggling to make ends meet, the couple decided to look after Zhao, who gradually recovered. But as the couple grew older, they worried about the future for Zhao, who couldn’t find a job due to the disfigurement.

Doctors in Wuhan perform surgery on Zhao Xuecheng, who was badly burned as an infant.Photo: China Daily/Asia News Network

Using their entire savings of 30,000 yuan, they took Zhao to Chongqing for surgery in January. The results weren’t as good as expected, and there was no more money left.

Meanwhile, a China Daily story about Zhao’s surgery in Chongqing caught the eye of Fedele. A spokesman at Fedele’s company said that after reading about Zhao’s plight, the Italian entrepreneur talked to Xie Weiguo, head of Wuhan Third Hospital’s burn department, and asked about the possibility of restoring the young man’s face.

Xie said the prospects were good and estimated the medical bill would be 200,000 yuan. Without hesitation, Fedele decided to help.

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