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Checklist to inspect used cars before sale to be launched by CASE

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SINGAPORE: Amid a rising number of complaints about cars with defects, the Consumers Association of Singapore (CASE) has developed a checklist to help consumers and car dealers thoroughly inspect and evaluate used cars before purchases.

The consumer watchdog said in a media release on Thursday (Mar 16) that the motorcar industry has seen the highest number of complaints among all industries since 2012. 

The complaints were primarily relating to pre-owned cars with defects, CASE said, and 7 in 10 were from consumers who did not obtain a professional evaluation report including condition and function checks when they bought these cars.

CASE noted that disputes about pre-owned cars with defects could be difficult to resolve due to the difficulty of establishing the condition of the vehicle at the point of purchase. 

The new Standard and Functional Evaluation (SAFE) checklist will state the basic functional and visual checks that a car dealer should go through with the consumer while inspecting a pre-owned car before a sale, as well as help consumers better understand the minimum checks performed by a professional evaluation centre.

The consumer watchdog recommends that consumers request for the pre-owned car to be sent for inspection at a professional evaluation centre so that they can make a more informed choice on the condition versus the purchase price of the car, it said in the media release.

A copy of the checklist will be available on the CASE website from Friday. 

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Water price changes a sign of good government

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THE fact that water prices have not changed in the last 17 years means that a large part of the investment and technology that went into producing Swiss-quality water levels in Singapore have not been covered by the users themselves.

“It’s therefore inevitable there needs to be a price that reflects the investment and the cost of running a sophisticated water system,” Jochen Krauss, a partner at Simon-Kucher & Partners, told The Business Times yesterday.

The economist was rationalising why the water price increase, announced at Budget 2017 last month, is necessary.

The cost of operating and maintaining the water system has risen over the years, prompting the government to review the price of water.

Photo: Asia One

Finance Minister Heng Swee Keat told the House during the Budget debate that, including taxes, water prices will go up by 30 per cent in two phases: July 2017 and July 2018.

The previous hike was phased in from 1997 to 2000, and it saw tariffs go up by 20 per cent to 100 per cent on a scale depending on usage.

But costs have gone up sharply since then.

Last month, national water agency PUB said it cost about S$500 million to run the water system in 2000. By 2015, this had risen to S$1.3 billion. This includes collecting used water, treating water, producing NEWater and desalination, as well as maintaining water pipelines.

Read also: Cost of supplying water has more than doubled: PUB

“As a consumer, I would say there’s never a right time for a price change,” said Dr Krauss.

“But at some point, a good government that cares for its people has to make a decision and force measures that, on the outside, are unpopular.

“If you were to look deeper into why price changes are made or why price systems need to work in a certain way, then I would say this is actually a sign of a good government.”

Dr Krauss said countries such as Singapore, where there is no natural resources and has high water stress, it is only through right pricing that everyone will learn to value water as a strategic resource.

Read also: Price hike reflects scarcity value of water: Masagos

He also said how Singapore is pricing its water is “moving in the right direction” and is fair.

“For instance, the current price system has what is referred to as the sanitary appliance fee, which is S$2.80 per fitting. It is a proxy of water usage. Just because I have another fitting in my home doesn’t necessarily mean I consume more water.

“By changing that into a variable fee, you are essentially creating a fairer system because you are basing the cost of a variable consumption pattern.”

Citing the United Nations’ report, Dr Krauss said that what a household has to contribute is actually still a “marginal amount that is being spent on the water bill itself”.

“Even with the 30 per cent hike, I don’t think the price of water really fully covers the true value of the investment the government has put in to provide good, clean water.”

Referring to the recent launch of the fifth NEWater plant in Changi, Dr Krauss pointed out that although it is a new resource for water, “that resource is not infinite”.

“I still have the marginal cost of producing that additional litre of water, and that additional litre is again scarce resource that falls under the purveyance of a price system.

“Singapore is striving to provide Swiss-quality water levels and that has a price. It may have new technology (to do so), but it’s still the volume of water that needs to be produced and paid for.”

Dr Krauss added that as long as pricing works hand in hand with public education, the government will be able to communicate why there is a need to safeguard water for the future.

Read also: 
Challenging times ahead for Singapore’s water security

Water price hike necessary, but why now?
Budget 2017’s water price hike: What you’re not hearing about the 30 per cent increase


This article was first published on March 16, 2017.
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Angelina Jolie and Brad Pitt got matching tattoos before split

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Getting matching tattoos with your significant other might be an appealing idea to some – but what happens when the relationship tanks shortly after the irreversible procedure?

Don’t beat yourself up if you’re guilty, because Angelina Jolie and Brad Pitt have also committed the unfortunate faux pas.

The former A-list couple reportedly got tattooed together in Asia back in February 2016. They later announced their separation in September.

Both Jolie and Pitt were inked by famed tattoo artist and former monk, Ajarn noo Kanpai, in Thailand, Entertainment Online (ETOnline) reported.

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Kanpai had previously tattooed 41-year-old Jolie back in 2004. However, BBC reported that he was flown over this time to Jolie’s location in Cambodia, where she was directing her film, ‘First They Killed My Father’.

Pitt, 45, was accompanying his ex-wife at the time.

Good thing is, there’s nothing about the tattoos that point to each other, BBC reported.

The actress got three Sak Yant tattoos, which are traditionally ancient geometric designs mixed with Buddhist prayers, on her back while her ex got a Buddhist symbol on the left side of his stomach, sources told ETOnline.

Ironically, tabloid news agency Splash reported that the two Hollywood stars were tattooed using the same ink in a move to “symbolically bind them as husband and wife”.

Whether the pair regret their decision to get permanently inked is anyone’s guess but perhaps the tattoos could serve as a reminder of the good times they shared as Hollywood’s one-time power couple.

ssandrea@sph.com.sg

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Selfless father buys fast food for kids, then satisfies hunger by watching them eat

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What do two pieces of fried chicken, french fries and a soft-drink mean to you? To many of us, it is simply a fast food meal to satisfy our occasional cravings.

But to one man in the Philippines, a simple fast food meal can be a noble expression of endless love for his two daughters.

The man, Ryan Arebuabo, is a 38-year-old stroke victim who lives in a slum area in Manila with his two daughters, aged six and eight.

This week, netizens in the country were introduced to Arebuabo when a photo of him watching his children enjoy a Jolibee meal went viral.

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I can’t contain my emotion when I saw them in Jollibee. Walang kinakain si kuya, mapakain lang ang…

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The real estate professional who took the photo shared the man’s story on Facebook, revealing that the single father had gone hungry so his daughters could have some fried chicken.

“This is a photograph of a father’s love. A depiction of genuine selflessness,” Jhunnel Sarajan said in his post. He later added more information for netizens who wanted to help Arebuabo and his kids out.

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According to ABS-CBN News, the selfless father had brought his daughters to the popular fast food restaurant that afternoon to celebrate the six-year-old Rose May’s graduation from kindergarten.

And while she and her sister Rose Ann tucked in, Arebuabo satisfied his hunger by watching them.

ABS-CBN further revealed that Arebuabo was partially paralysed and could not speak well after suffering a stroke four years ago. Unable to work, he was dealt a further blow when his wife left him and took their daughters with her.

To win his wife back, Arebuabo renovated their house and purchased a used television. But his efforts did nothing to convince her. He did, however, manage to get custody of the two girls.

He now provides for them with money earned from his sari-sari store cart (a type of neighbourhood shop that works like a convenience store), and monthly cash grants of about 2,200 pesos (S$62) from the Philippine government’s programme for the poor.

He himself experienced the selfless love of a father throughout his life. He told ABS-CBN that he had grown up in a single parent family with four siblings after his mother died during labour. His father now continues to help him out with expenses by working as a jeepney driver and doing the laundry.

Despite the difficulties he faces, Arebuabo told the local news website that he wants to show he can be a good father. His job, he says, is to make sure his children can one day achieve their dreams and leave the slums.

ljessica@sph.com.sg

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Chope Singapore

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Chope Singapore

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Companies need more women leaders for better working boards

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March 8 was International Women’s Day – an annual worldwide movement that celebrates the socio-economic roles and contributions of women.

While it is hard to imagine gender inequality in a developed society like Singapore – where females enjoy equal access to education, and comprise close to half of the resident work force – achieving gender parity in corporate leadership roles remains a challenge.

A recent study by the National University of Singapore (NUS) Business School’s Centre for Governance, Institutions and Organisations was particularly illuminating: female directors of Singapore Exchange-listed companies are on average paid markedly less than their male counterparts, indicating a gender pay gap of 43.2 per cent.

While the disparity could partly be explained by the types of director roles that women typically held – where they were less likely to serve as committee chairs or lead independent directors, which come with more responsibilities and pay – clearly advancing gender parity on boards is not just about the number of seats but the quality of those seats and the associated remuneration.

LEGISLATION OR PURPOSEFUL CHANGE?

The Government’s focus on board gender parity has been apparent with the setting up of the Diversity Task Force, followed by the Diversity Action Committee in recent years.

Despite this, women’s representation on boards in Singapore stands at just 9.7 per cent as at June 2016 – a rather dismal increase from 9.1 per cent a year ago.

While legislation may hasten the pace of change, surely a true appreciation of board gender parity and a deep-seated business-driven desire to achieve that would be more purposeful and enduring.

By now, many business leaders would already have heard that gender parity is not a feminist but a business issue.

Research by EY and the Peterson Institute for International Economics, which surveyed some 22,000 organisations globally, found that a company with female leaders will outperform one with none.

In fact, if 30 per cent of a company’s leaders are women, its net margin would be six percentage points higher than one without women in their executive ranks.

An analysis of the S&P Composite 1500 has shown that companies with women in leadership positions enjoy an “increase in innovation intensity”.

The question for businesses is: Do you know how much you are losing out without appropriate female representation on your boards?

The reality is that many do not have a good sense of that.

This points to one of the key challenges that confronts businesses today – that there is insufficiently clear metrics or data for boards and management to enable them to measure the need for, or the efficacy of their gender diversity efforts and the impact on business performance.

Many look at existing boards and think there is a shortage of female board talent. Various reasons – or misconceptions – could account for that. Regardless, it is the responsibility of both genders to address the issue of the talent pipeline.

IT TAKES BOTH WOMEN AND MEN

Women executives with board service aspirations need to firstly proactively understand what it takes to serve on a board and how their skills and experience can be enhanced to prepare for the role.

Also, women executives can broaden their board potential by seeking mentors to provide advice and guidance, as well as sponsors to endorse them across wider networks.

Some argue that women need to do a better job of advocating for themselves.

On the other hand, given that most senior business leaders are male currently, men can certainly close the gender gap by making diversity both a personal and corporate priority.

They can lead company cultural change with progressive policies that support flexible work arrangements for women.

Making female role models visible is another way to build an inclusive environment – so people throughout the company can visualise what it means to rise to the leadership ranks.

Finally, male leaders can mentor or sponsor female colleagues with leadership potential and endorse them within their networks.

THE RIGHT THING TO DO

Ultimately, the push for gender parity on boards is not about achieving a perfect 50:50 ratio.

Tokenism and quotas would have been the easy answer to that.

What we should demand of ourselves as leaders is to be a change agent for the best outcomes for our businesses and stakeholders – and in this case, it means to respect the business merits of having women leaders for better working boards.

The writer is EY ASEAN and Singapore managing partner, Ernst & Young LLP. The views are the writer’s and do not necessarily reflect the views of the global EY organisation or its member firms. This article, which has been edited for length, first appeared in The Business Times yesterday.


This article was first published on March 16, 2017.
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Motorcycle COE hits new high 

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Certificate of entitlement (COE) premiums for motorcycles hit a record high at the latest bidding exercise yesterday.

Motorcycle COEs closed at $7,483 – up 10 per cent from $6,801 at the bidding last month – surpassing the previous high of $6,889 in January last year.

Photo: The New Paper

DEMAND

Mr Norman Lee, honorary general secretary of the Singapore Motorcycle Trade Association, said that the increase was due to both personal demand and demand from businesses.

Despite the recent introduction of the tiered Additional Registration Fee (ARF) for motorcycles, demand for higher capacity motorcycles was not dampened, he added.

Mr Lee added that while quantums are likely to stay high for the next few months, they should dip after May.

Motorcycle COEs will no longer make up 10 per cent of the Open category, so there will be more motorcycle COEs available then.

Experts noted that premiums could go up even more.

This article by The Straits Times was published in The New Paper, a free newspaper published by Singapore Press Holdings.

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Cyclist finds out the road is not his grandfather's – in the most painful way

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One cyclist in Singapore learnt to observe traffic rules the hard way.

A video posted on the Facebook page Love Cycling SG shows a cyclist disregarding the traffic lights and getting hit by a car while riding across the road.

In the video, the car can be first seen travelling on the middle lane of a three-lane road towards a traffic junction.

The green lights were in the driver’s favour, and he or she proceeded to go across the junction.

However, a cyclist suddenly appeared in front of the car.

The driver could not brake in time and hit the cyclist.

The latter slammed onto the car’s windscreen and bonnet before falling onto the road.

The impact cracked the car’s windscreen and sent the bicycle flying a few metres away from the car.

The cyclist sat on the road in a daze thereafter.

Before the collision took place, another car had given way to the cyclist by stopping at the traffic junction.

It might have blocked the view of the cyclist, but that is not a good enough excuse to defend his reckless act.


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Irish woman murdered in Goa: Indian police 

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Mumbai – Indian police said Wednesday they had launched a murder investigation after a young Irish woman was found dead in the popular tourist state of Goa. 

The body of 28-year-old Danielle McLaughlin was discovered in a field on Tuesday and an autopsy is being conducted to ascertain whether she was sexually assaulted, deputy superintendent Sammy Tavares of the Goan police told AFP. 

“Her body was found in a naked state. A case has been filed under section 302 of the Indian Penal Code (murder),” he said, adding that a suspect had been arrested. 

Several foreigners have died in Goa over the past decade or so, including 15-year-old British schoolgirl Scarlett Keeling, whose bruised and semi-naked body was found in shallow water on a beach in 2008. 

The deaths, many in suspicious circumstances or from drug or alcohol abuse, have blighted the picturesque state’s reputation as a tourist haven. 

In a brief statement, McLaughlin’s mother Andrea Brannigan said the family were “finding it very difficult at this trying time. 

“Danielle will be sadly missed by us all.” 

A fund created by McLaughlin’s friend Christy Duffy to fund the repatriation of her body quickly raised more than 15,000 euros ($16,000). 

“Anyone who knew her knew that she was a beautiful and kind hearted, funny young lady who loved life and was a loyal and devoted friend, sister and daughter,” Duffy said. 

“They say the brightest stars burn the quickest and no other analogy could describe Danielle’s life better.” 

Ireland said Glasgow-born McLaughlin also held a British passport, while Britain’s consulate in Mumbai told AFP it was working closely with local authorities. 

Photo: Danielle McLaughlin’s Facebook

 

In a statement, the Irish foreign ministry said its embassy in India was “following up on the suspected murder of an Irish woman in Goa.” 

“It has been confirmed that the woman travelled to India using a British passport, so the local British consulate has the lead responsibility in terms of dealings with the Indian authorities. 

“The Irish embassy is liaising closely with the British authorities and an Irish consular official is travelling from New Delhi to Goa today,” the statement added. 

Last September, two Indian men were cleared of the rape and murder of Keeling, whose death became international news, shining a spotlight on the seedy side of the resort which is popular with Westerners and drawing attention to India’s sluggish justice system.

Read also:

5 Indian men jailed for life for raping Danish woman

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More Singaporeans helping others, while those giving are digging deeper

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Fewer people are donating to charity, but those who do, are giving more generously.

When it comes to volunteering, the reverse is true.

More people are giving their time, although in shorter periods.

But these developments over the last two years, driven by what experts believe is a resurgence of the kampung spirit, still mean a win-win for charities, according to a biennial study commissioned by the National Volunteer and Philanthropy Centre (NVPC).

Donations went up from $1.25 billion in 2014 to $2.18 billion last year – a rise of nearly 75 per cent. This was despite 76 per cent of last year’s respondents saying they had donated money, compared to 83 per cent in 2014.

The time put in by volunteers went up more dramatically. In 2014, when the last survey was done, they clocked 66 million hours. Last year, the figure nearly doubled to 121 million hours – despite the number of hours put in by each volunteer falling from 93 to 84 hours.

The ninth edition of the study, called the Individual Giving Survey and which polled 389 respondents living and working in Singapore, also showed a rise in informal volunteerism.

Almost three in four volunteered or donated through such informal channels.

These are ground-up efforts in which, instead of working with or donating to an organisation, people helped others on their own, including banding with neighbours

to form community networks to look out for seniors.

Or, instead of donating to animal welfare groups, people rescue injured stray dogs and cats on their own.

About half of volunteers gave their time to such efforts last year, compared to a quarter in 2014.

“This reflects a positive trend for civic participation in Singapore, as more people are starting ground-up efforts or volunteering directly,” NVPC said.

“It shows that the kampung spirit is coming back,” said NVPC director for knowledge and advocacy Jeffrey Tan.

Dr Kang Soon-Hock, head of the social science core at SIM University, said the rise in informal volunteerism could be due to the awareness created by social media for certain social causes.


This article was first published on March 16, 2017.
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