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Sales consultant Kirstin Goh, 38,was relieved when she landed a job in November last year. She had spent her whole career working for relocations companies and rose to manage a team of four, but was made redundant in 2018 amid dwindling demand for relocation services as employers increasingly did away with expatriate compensation packages that included this perk. Little did she know a pandemic would soon hit the world, accelerating her industry’s decline.
In March, after just five months, she was again let go from her job – this time finding housing for people moving across the globe. Since January, she said, a trend of cancellations snowballed until “with these restricted movements” worldwide almost all her prospective clients had pulled out. “We were a team of 20 and now the whole team is gone,” she said.
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