Grab investigating after rider claims he’d only receive additional $8 compensation for order that took 7 trips

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Carrying a heavy load is part and parcel of a delivery rider’s job, but one Grab rider found himself with a grocery order so large it took a total of seven trips to complete.

The order, worth nearly $500, included several kilograms of fresh fruit and vegetables, three boxes of potatoes, several packs of biscuits and much more.
PHOTO: Screengrab/FacebookHe recounted in a Facebook post on Tuesday (Oct 6) how he had called up Grab’s support team, informing them of the large order and asking if he would receive additional compensation on top of his regular delivery fee, as it was impossible for him to complete the order in one trip.
PHOTO: Screengrab/FacebookAccording to him, the staff on the line avoided his question and only told him to proceed with the order.

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