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In the wee hours of the morning, a couple rushing their son to the KK Women’s and Children’s Hospital’s (KKH) children’s emergency (CE) wondered which way to go.
Juliana Goh shared the difficulties she faced trying to locate the emergency department on Aug 24 — her son had lost consciousness after complaining of a headache and elevated heart rate.
They went to the entrance with the most prominent signage, but it turned out to be Urgent Obstetrics and Gynaecology Centre, she wrote in a Facebook post on Sept 16.
A nurse there placed the 11-year-old on a wheelchair and promptly took him to the CE which was about two minutes’ away.
By then, doctors could not find the boy’s pulse and had to resuscitate him, Goh recounted.
She shared photos of the hospital driveway showing how visitors could miss the sign for the emergency department and pointed out how the CE entrance was blocked by a security barrier as well as hidden behind a tentage.
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