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Bus operator Billion Stars Express is getting zero stars from customers after their alleged poor handling of an accident that took place en-route to Kuala Lumpur.
Disgruntled customers took to Facebook to voice their displeasure with Billion Stars Express, claiming that the company was uncontactable and unapologetic after the accident on Saturday morning (Nov 23).
The bus had been scheduled to depart Golden Mile Express Bus Terminal in Singapore at 7.30pm on Nov 22 and drop passengers off at Berjaya Times Square in Kuala Lumpur.
But along the way, the bus ended up flipping onto its side and coming to rest on a grass patch along the side of the road, according to pictures posted by affected passengers.
Kahironbe Mirah-mohideen, whose daughter had been on the bus with her friends, called for a boycott of Billion Stars Express, saying that she had tried calling the bus operator after the accident but to no avail.
The bus driver had not slept for 72 hours, added Mirah-mohideen.
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