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SINGAPORE – A website for the self-employed seeking income relief amid the coronavirus outbreak has been taken offline for a queue system to be built in after a flood of online applications.
The National Trades Union Congress (NTUC) website was stalled on Monday (April 27) by the sheer volume of applications for the Self-Employed Person Income Relief Scheme (Sirs).
In a Facebook post by NTUC’s Freelancers and Self-Employed Unit, users were informed that a queue system will be implemented to avoid further disruptions, and that the application page will be closed for the time being to effect these changes.
It was not mentioned when the website can be accessed again.
The labour movement said the connectivity issues users faced were a result of a “massive surge in applications”, although they had anticipated high traffic and had prepared for this scenario.
The relief sees applicants receiving three quarterly cash payouts of $3,000 each.
In comments left on NTUC’s Facebook page, many users expressed their anxieties after being unable to enter the site, or complete their applications.
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