Condo conflicts: Security officers often caught between residents and management

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Mr Sivarajah Nathan, who has been a security officer at condominiums for 20 years, says he has been verbally abused by residents at least once a week, and has filed at least three police reports for harassment he faced.

All while the 67-year-old was trying to enforce a condo’s in-house rules as part of his job.

In one incident last year, when he was a security executive at Oleander Towers in Toa Payoh, a guest of a resident had parked in the wrong spot. Following protocol, Mr Sivarajah clamped a wheel of the car when it had not been moved after 30 minutes.

Mr Sivarajah said the resident then confronted him, saying: “If you don’t take the notice and clamp off in five minutes, you don’t have to come back to work tomorrow.”

The security officer stood his ground and, eventually, the resident was told by the condo management to pay a fine to remove the clamp.

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