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Commuters were upset and frustrated after their buses were stuck for almost half an hour waiting for their turn to enter the new Yishun bus interchange during morning and evening peak hours yesterday.
Several complained about having their journeys delayed, with some noting they would have reached their destination faster if they had walked.
When The New Paper was at the interchange around 5.30pm yesterday, there was a queue of 15 buses from the direction of Sembawang, and another queue of 10 buses from the direction of Khatib.
A commuter who wanted to be known only as Mr Aw, 60, said he was stuck on a bus coming from Khatib for half an hour before it could enter the interchange.
He said: “It usually takes less than 30 minutes to get from my home to the interchange, which is four stops away. But I took one hour to get here.
“So am I supposed to set aside one hour for just four stops? That is just ridiculous.”
NEW INTEGRATED HUB
The new interchange, managed by SMRT Buses, opened on Sunday and is part of the new Yishun Integrated Transport Hub (ITH), the tenth ITH here.
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