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SINGAPORE – Customers have lost about $331,600 with the sudden closure of two car dealers, Universe Motoring and Karz Automobile, the Republic’s consumer watchdog said on Friday (Nov 22).
This is even as consumers lost about $822,000 from December 2018 to September this year from dealers that closed, a nearly 12 per cent drop from a year ago.
The Consumers Association of Singapore (Case) said it received three complaints on Universe Motoring and two complaints on Karz Automobile between September and October this year.
Consumers reported to Case that they had entered into contracts to buy pre-owned cars from the two dealers.
After making payments and taking delivery of the cars, the two companies failed to transfer the vehicle ownership record with the Land Transport Authority (LTA) to them.
In one case, the consumer paid in full for the car but did not receive vehicle ownership two months later, despite sending several reminders to the car dealer.
Universe Motoring has since vacated its premises in Turf Club Road, while Karz Automobile has vacated its premises in West Coast Highway.
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