SINGAPORE – Ikea is recalling all child safety gates in the Patrull series, the furniture store said in a statement on Thursday (June 23).
It urged customers who have the Patrull, Patrull Fast or Patrull Klamma safety gate to “immediately stop using it” and return it to any store for a full refund.
Ikea is recalling the safety gates as a “precautionary measure” after receiving reports from customers where the Patrull safety gates have opened unexpectedly and children have fallen down stairs. Some of the incidents have required medical attention, said Ikea.
However, there have been no such incidents reported locally.
A third party investigation has shown that the locking mechanism is not reliable, posing a risk for young children, despite approved tests to applicable standards.
Ikea has apologised for any inconvenience this may have caused.
“At Ikea, we have zero tolerance regarding child safety,” says Maria Thörn, Acting Business Area Manager at Children’s Ikea in Ikea of Sweden.
“Whenever we get indications of a possible safety issue with any of our products, we act. We cannot accept that there is a risk of injury while playing and as an immediate and precautionary action we recall all Patrull safety gates,” she added.
The Patrull safety gates have been sold in all Ikea markets, including Singapore, but the affected products have been pull off the shelves, said Ikea.
Customers may proceed to any Ikea store with their Patrull, Patrull Fast or Patrull Klamma safety gates, including any Patrull safety gate extension, for a full refund.
No proof of purchase is required.
maryanns@sph.com.sg
