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Swedish retailer IKEA has apologised and offered a full refund to one of its customers after her glass cabinet suddenly cracked and sent glass bits flying in all directions.
Stomp contributor Veron told Stomp she had bought the cabinet from IKEA two years ago.
She had returned home at about 2.45pm on Jan 14 when she heard a loud sound of glass cracking.
“At first I thought a charger had exploded or something heavy had dropped,” she said.
“To my horror, it was the glass door of my IKEA cabinet that had spontaneously cracked by itself.
“The sheet of glass had shattered and was attached to the door frame but pieces of glass bits had flown everywhere.
“I could still hear the glass cracking sound for hours until about 8 to 9pm.
“I don’t think it cracked because of the wind as the cabinet was placed in the dining room, away from the window.”
She said she immediately called the IKEA hotline but after 20 minutes, nobody answered her call.
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